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Digital health technology challenges and opportunities

In our recent NEJM Catalyst Q&A video, Preston Raulerson provides insight into how organizations can make the most of their technology investments and the potential of generative AI.

Find value in your technology investments

Learn how to get the most from your technology — whether it’s an emerging solution or a long-standing feature of your organization.

In this video, Preston Raulerson, senior vice president at Optum, discusses how organizations can find value in their technology investments. Learn how approaching them from the operational, clinical, revenue cycle and experience perspectives will better ensure that you don’t overcorrect to the value in one area and ignore investment needed elsewhere.

To better avoid collecting solutions that might be just trendy, Raulerson suggests three guiding questions:

  1. What are you trying to achieve?
  2. Where are your challenges?
  3. Where are your opportunities within an organization?

Additionally, we’ll explore detailed examples of how your organization can harness the emerging opportunities of generative AI.

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