How Optum Care Transitions improves post-acute care for health plans

A modern approach to post-acute care management

Care Transitions partnered with a Medicare Advantage health plan to address operational inefficiencies, limited data visibility and provider dissatisfaction. Through coordinated workflows and data-driven insights, the plan improved care quality while reducing administrative burden.

Our model connects plans, providers, members and families across every step of the post-acute care journey. With experienced in-market care coordinators and a secure authorization platform, the program accelerates decisioning, improves referral appropriateness and strengthens trust among stakeholders.

The result is a more reliable, predictable post-acute process that supports safer recoveries, reduces unnecessary utilization and improves overall satisfaction.