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Business customer support

Get product help through our support portals, find resources such as enrollment forms and payer lists, quickly resolve common issues and more.

Product support portals

Get assistance in your product’s support portal. It’s where you can sign in, contact us for help or submit a ticket for resolution.

Enrollment forms

Payers and providers can find forms for medical claims, patient eligibility, ERA and EFT payment information.

Payer lists

Find updated payer lists for Exchange claims, remittance, real-time and restoration.

State payer sheets

Access our library of state payer sheets for pharmacies to follow when submitting claims to payers.

Change Healthcare formulary drug lists

Download lists of recommended preferred drugs for coverage by your plan, including brand and generic medications.

Fraud, waste and abuse (FWA)

If you suspect an incident of fraud, waste or abuse (FWA), please complete the FWA Submission Form.

Sign in to your customer portal

Find your product application portal and sign in as a current customer.