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Healthcare access

We’re improving the patient and member journey by providing better and easier access to healthcare.

Improving health outcomes while removing barriers to care

Optum helps state and federal agencies, home and community services and health insurance brokers connect people to better care — increasing healthcare access and engagement.

From offering mental healthcare services to improving access to care services in rural areas to technology that connects patients to healthcare providers, we partner with organizations to improve overall health outcomes and make a positive impact on public health. 

Explore our healthcare access solutions

Solution suite

Healthcare Access for State HHS Agencies

Best for:
  • Federal government

Simplify access to care for all your health and human services programs, improving benefits enrollment and user experience.

Service

Healthier care for your clients

Best for:
  • Brokers and consultants

Explore resources to help brokers find providers and health plan details, get local support and stay current on the latest network updates.

Service

Optum Serve Health Services

Best for:
  • Federal government

From well-being and prevention to care coordination, we help simplify how those you serve receive top-quality, reliable care.

Service

Home & Community

Best for:
  • Payers

We deliver personalized, whole-person care to older adults in the comfort of their home or community, supporting aging in place through various coordinated care options.

Solution suite

Patient access and engagement

Best for:
  • Health systems and hospitals

Improve your digital patient access and engagement while reducing costs and increasing patient satisfaction.

Industry insights

E-book

5 shifts redefining patient access and financial clearance

Learn how to get the most out of automation at the front-end of the revenue cycle.

Case study

Addressing staffing challenges in senior care

Ongoing staffing shortages are straining senior care facilities. Strategic partnerships and clinician-led support can help bridge the gaps.

Article

Comparing nursing home care models

ACOs and I-SNPs both support value-based care, but they differ significantly in how they manage risk, support residents and drive outcomes.

Article

Psychedelics: Promising but controversial

Psychedelic medicines show promise, but experts say infrustructure, insurance buy-in and trained providers are the real hurdles.

See how our healthcare access solutions can help your organization