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Healthcare access

Home & Community

Our personalized care solutions are designed to meet each individual’s physical, mental and social needs across diverse care settings. 

Aging in place: Improving outcomes with coordinated care

Within this decade, 20% of Americans will be age 65 or older. Many cope with complex health needs and receive their primary health coverage through Medicare, Medicaid or a dual-eligible plan. They often prefer to stay in their own homes, where they feel most at ease.

Providing coordinated care in these familiar settings can significantly enhance their satisfaction and overall health outcomes.

Home & Community can help. We:

  • Work in all 50 states
  • Support more than 12 million members

Connect more than 10,000 health care professionals across the U.S.

Full population management: elevating care for D-SNP members

This robust solution for health plan clients caters to the evolving care needs of Dual Eligible Special Needs Plan (D-SNP) members.

In-home clinical assessments

We conduct health screenings for members and close gaps in care in their homes or at a facility.

Personalized support and care navigation

We connect with members to identify challenges such as care coordination and transportation and to address social determinants of health.

Longitudinal home-based medical care

We bring coordinated interdisciplinary care to members with chronic conditions, including preventive and emergent care with 24/7 support.

Post-acute care transitions

Our clinician-driven, post-acute care plans help us transition members to the right site of care for safe, functional recovery. 

Discover the power of in-home coordinated care

A clinical visit to Jack’s home does more than help Heather alert him of a health concern. It also showcases how Jack’s trust in Heather goes a long way — ultimately saving his life. 

Celebrate aging with Optum Home & Community

Home & Community was formed to help older adults get the care they need, where they need it. This video highlights why aging in place is so important to older adults.

Solutions that redefine the member experience

HouseCalls

In-home and virtual assessments support improved member health as well as performance on key Medicare Star Ratings measures.

naviHealth Post-acute Care Solutions

We help members transition from acute care to the next appropriate site of care, enhancing clinical outcomes and members’ experience.

Related healthcare insights

White paper

Closing gaps in pain management

More than half of nursing home residents suffer from chronic pain. Read the white paper to learn how we can make a difference in their lives.

Case study

Optimize member engagement through collaboration

A health plan increased in-home assessment rates for their Medicare Advantage members by working with Optum to increase member engagement.

Guide

Improve members' health with Optum HouseCalls

Medicare Advantage members receiving in-home assessments saw fewer emergency department visits and inpatient hospital stays across 4 conditions.

E-book

Extending an independent lifestyle for seniors

The Optum differentiator helps communities attract and retain residents.

Home & Community is revolutionizing healthcare for the better