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naviHealth Post-acute Care Solutions

We guide members transitioning from acute care to other settings, leading to positive clinical outcomes and an enhanced overall experience.

We support your effective care resource management

We help vulnerable older adults safely and confidently achieve their best health in the most suitable setting by:

  • Partnering with health plans
  • Teaming up with post-acute care providers 
  • Working hand in hand with members

We work with you to provide quality patient care

We help vulnerable seniors safely and confidently make their way to their best health in the setting that’s right for them. 

These efforts lead to care that makes a difference: 

  • 95% of engaged patients report increased patient satisfaction with their health plans1
  • 4.3 combined average Star Ratings for our health plan partners2

Our difference

We tailor care management and reviews for older adults through personalized planning and seamless support.

Unified care support

We help members, their families and provider teams explore options and provide thoughtful assistance through each person's care journey.

Insight-driven care planning

Our extensive data and advanced analytics help clinicians offer care planning aligned with each member’s goals, needs and circumstances.

Comprehensive care management

As part of Optum Home & Community, we provide partners with complete care resources and unparalleled expertise in population health and long-term care management.

Key stats

2,400

Registered nurses, speech-language pathologists, and occupational and physical therapists

+260

Clinical and functional measures, combined with historical data from similar patients, provide powerful insights into comorbidities and SDOH

50

States

17k

Skilled nursing facilities working with or within to jointly serve and support members

+85%

More than 85% of the discharge continuity of care plans we provide include referrals to health plan-sponsored services

Learn how our post-acute care solutions can help your organization

Explore more home and community solutions

HouseCalls

In-home and virtual assessments support improved member health as well as performance on key Medicare Star Ratings measures.

Home & Community

Our personalized care solutions are designed to meet each individual’s physical, mental and social needs across diverse care settings.
  1. https://pubmed.ncbi.nlm.nih.gov/23321765/, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6021124/, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6450306/
  2. Optum Home and Community Care Transitions book of business 2023.