Modernizing eligibility and enrollment processes
Navigating the complexities of healthcare eligibility and enrollment can be daunting for state governments and their beneficiaries.
States can face significant hurdles with managing outdated systems and ensuring compliance with complex and rapidly evolving policies. And users may be eligible for multiple programs with different requirements and access points.
It’s vital that states choose an approach that helps maintain and modernize their operations. It should include safeguards for critical information systems and ensure timely access to quality care and programs.
We offer a no-wrong-door approach to system management. Automated, user-friendly solutions make it easier for beneficiaries to determine their eligibility and enroll in the right programs — including Medicaid, SNAP, TANF, QHP, child welfare and more.
Our goal is to provide your agency practical and accessible solutions that are compliant and centered on the user experience.
Healthcare access and maintenance operations
Optum Integrated Eligibility Services
Optum State-Based Exchanges
Optum Maintenance and Operations Services
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States can build on a step-by-step approach to modernization, incrementally transforming the user experience without disruption.