Choosing a path to modernization
The COVID-19 pandemic illuminated the need for states to update and streamline their Medicaid and HHS systems for their workforce and constituents. People's expectations for innovation and improving the experience with online applications adds to the pressure.
Understanding the problem and identifying the right paths to improvement are critical to any modernization effort. Read the case study to see how you can take action.
Read the case study
Related healthcare insights
Article
From tariffs to GLP-1s and AI, see which pharmacy topics led the conversation — and why they still matter going into 2026.
Case study
Virginia’s new Medicaid analytics dashboard centralizes SUD data, improving treatment strategies and reporting for vulnerable communities.
Article
Two AI experts share insights on how we’re using AI and advanced technology to improve everything from trend prediction to member services.