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Healthcare access

Optum Serve health services

Our offerings help address the distinct health needs of Military Service Members, Veterans, and public health, preparedness and response.

Our commitment to the military, Veterans and their families

From well-being and prevention to care coordination, we’re here to simplify how those you serve receive top-quality, reliable care.

We work alongside you to ensure offerings are designed around the unique needs of the populations you support, whether Military Service Members, Veterans or broader communities across the country. ​

With our experiences in tackling health challenges of all sizes, we have the unique ability to bring together the data, expertise and resources needed to help communities quickly adapt and respond to health crises across a wide spectrum of emergencies.

Explore our offerings

Services include:

  • Population health and wellness, including behavioral health
  • Utilization management​
  • Care coordination and case management​
  • Pharmacy care services​
  • Remote monitoring support​
  • Occupational health​
  • Screenings, exams and vaccinations​

Services include:

  • Account setup​
  • Eligibility and enrollment​
  • Benefit management​
  • Engagement and activation

Services include:

  • Provider credentialing​
  • Provider data management​
  • Network management​
  • Provider engagement

Services include:

  • Claims adjudication and processing​
  • Fraud, waste and abuse management​
  • Complaints and appeals​

Learn more about Program Integrity Services

Services include:

  • Customer service​
  • Marketing and sales​
  • Revenue cycle management​
  • Billing​

Services include:

  • Community health assessments​
  • Community engagement ​
  • Community support services​
  • Community outreach​
  • Stakeholder coordination

Services include:

  • Incident management (following Incident Command System)
  • Medical event and asset management
  • Strategic planning, training, education 
  • Disaster case management
  • Community resilience building
  • Mobile medical units
  • Assured access (rapid resource deployment)

Learn more about Preparedness and Response Services

Services include:

  • Comprehensive medical care
  • Medical event management
  • Workforce managementAsset management (supply/logistics)
  • Data solutions

Explore our federal health services

Behavioral Health Solutions for Military and Veterans

Optum Serve is proud to offer evidence-based behavioral health solutions that support the needs of beneficiaries and their dependents.

Federal Health Programs by Agency

Learn how we partner with the Departments of Defense, Health and Human Services, Veterans Affairs and other federal organizations.

VBA Medical Disability Examinations (MDE)

We work with the VBA to provide compensation and pension exams to Veterans and transitioning Service Members of the U.S. Military.

Public Health, Preparedness, Response and Recovery Services

Optum Serve offers strategies to prepare for, respond to and recover from public health emergencies, crises and disasters in your community.

Community Care Services for Veterans

We ensure that our nation’s Veterans have access to the right care, at the right time and in the right setting.

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Partnering to reduce fraud, waste and abuse

We partner with federal agencies to address challenges and support their unique needs through technologies, solutions and best practices.

We can help you improve the health and well-being of those you serve