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Healthcare operations and technology

We help organizations evolve through market-leading technology, modernized platforms and unrivaled expertise. 

Improve operations management and proactively address challenges

Our healthcare operations solutions connect the technology and platforms needed to deliver care and services that work better for everyone. Our customizable tools and expert teams are ready to help you:

  • Improve overall patient experience
  • Ease provider administrative burdens 
  • Leverage data insights and value-based care models
  • Influence quality-focused metrics, such as CMS Star Ratings, HEDIS® measures and NPS® 
  • Lower costs with efficiencies
  • Enable sustainable growth

Explore our operations and technology solutions

Clinical decision support

We bring together the clinical and financial to drive appropriate, high-value care.

Clinical operations

Bridge the clinical and financial aspects of health care to provide more effective and cost-efficient patient care.

Enterprise imaging

Accelerate your digital transformation and improve patient outcomes in enterprise imaging.

Network connectivity

Enhance connectivity and streamline EDI transactions for health care providers, health plans and pharmacies through our nationwide network.

Pharmacy Technology Solutions

We support the entire pharmacy claims life cycle, with unparalleled data and insights to optimize pharmacy operations.

Program Operations

Transform your state’s operations with modern technology complemented by services.

Revenue cycle management

Solutions to help you strengthen margins, improve efficiency and elevate the patient experience.

Risk adjustment, quality and engagement

We go beyond risk adjustment to help drive better health outcomes for your members.

Enterprise Performance Partnership

Learn how Enterprise Performance Partnership between Optum and health systems can reduce costs, improve operations and empower local talent.

Payment integrity

Improve payment accuracy across the claim lifecycle.

Value-based care and provider enablement

Evolve your value-based care strategy for lasting impact and optimize your provider enablement operations using our advanced tools and capabilities.

Related healthcare insights

Two-Part Series on the Future of AI

White paper

What healthcare leaders really think about AI

For our 2-part series on the future of AI, we surveyed more than 100 healthcare leaders. Part 1 reveals how leaders are approaching AI investments. Part 2 looks at the leadership challenge that executives face.

Digital Integration and the Path to Interoperability

E-book

Digital integration and the path to interoperability

Creating a connected system to improve risk and quality outcomes.

The Missing Link to Risk Adjustment Success

Article

The missing link to risk adjustment success

Discover how program orchestration helps health plans align systems, vendors and strategies amid regulatory and financial pressures.

E-book: Level Up Your Surgical Savings

E-book

Level up your surgical savings

Discover game-style strategies and real-world case studies for reducing surgical costs and standardizing supply use with Crimson AI.

See how our operations and technology solutions can help your organization thrive