Skip to main content

Case study

Streamline Medicaid eligibility and enrollment processes

The rise of healthcare consumerism has prompted many hospitals and health systems to rethink their patient satisfaction strategies.

Decrease uncompensated care and the risk of bad debt 

Learn how Optum helped one health system streamline their Medicaid eligibility and enrollment processes.

Related healthcare insights

Strategies for Improving Front-End Revenue Cycle for Providers

Article

Create a expert-level front-end revenue cycle

Learn six ways to take your operations from good to great.

Developing an Industry-leading Middle Revenue Cycle for Hospitals

Guide

Developing an industry-leading middle revenue cycle for hospitals

Explore the six focus areas for improving performance to create an industry-leading middle revenue cycle for your hospital.

Utilizing Patient Access Contact Center Services

Case study

Utilizing patient access contact center

See how a hospital streamlined scheduling for about 700 providers and strengthened customer service for over 65,000 patient calls monthly.