Continuous modernization and a simplified user experience
Modernize the management of your Medicaid program through improved automation, minimized data entry, streamlined processes and intuitive user-friendly solutions.
Lower your total cost of ownership
Enjoy the flexibility of highly configurable solutions that meet your operational needs.
Enhance user adoption
Take advantage of a mobile-first experience built on human centered design (HCD).
Explore our program operations solutions
One Assist
Our AI-enabled contact center solution helps states connect providers and members to the answers they need.
Provider Management Services for Medicaid Agencies
Provider Management Services improves the way Medicaid agencies manage provider relationships and administrative tasks.
Preadjudication Suite
We offer a comprehensive approach for state Medicaid agencies to remove friction from the claims payment cycle and reduce payer/provider abrasion.
Related healthcare insights
Streamline enrollment and admin activities with the Optum Provider Services Module, a self-service gateway for Medicaid providers and agency staff.
Article
Dr. Garry Choy, CMO, discusses the pros and cons of using automation and clinical decision support to meet today’s workforce challenges.