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A trusted partner of state governments

Bring simplicity and precision to your health programs through insight-powered solutions centered on people.

Depth, scope and breadth of experience

Optum helps state governments simplify access to care, streamline program operations, empower individuals and promote healthier outcomes.

Serving 40 states and Washington D.C.

We currently serve federal, state and municipal agencies across 40 states and Washington D.C.

20 years of experience

We’ve been working with Medicaid, Health and Human Services, and public health agencies for 20 years.

Reaching over half of Medicaid participants

Over 50% of Medicaid participants’ data is touched by Optum solutions.

The road to modernization: What’s next for your contact center?

Explore key insights from this 2024 Healthcare IT Connect Summit thought leadership panel on modernizing Medicaid contact centers. Learn how integrated, responsive systems enhance service for agents, customers, and providers, ensuring seamless, efficient interactions across channels.

Explore insights

Explore solutions for state governments

Data & Analytics Solutions for State Governments

Improve decision-making and outcomes with a suite of advanced enterprise analytics products.
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Healthcare Access for State HHS Agencies

Simplify access to care for all your health and human services programs, improving benefits enrollment and user experience.
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Program Operations

Transform your state’s operations with modern technology complemented by services.
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Behavioral Health Solutions for State Governments

Our targeted interventions and complex care management help to enhance patient experience, lower costs and improve outcomes.
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Pharmacy benefit management

Manage pharmacy spend across a health system and explore hospice solutions.
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Related healthcare insights

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Collaborating to advance maternal health

Learn how leaders, communities and institutions can work with Optum to promote safe pregnancies and childbirth.

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Key considerations when updating provider management modules

Explore 6 key factors when updating, streamlining and coordinating provider management modules with other Medicaid functions.

Case study

Using data to monitor behavioral health services

See how Optum helped one state visualize utilization and demographic data around ‌behavioral health programs.

Case study

200,000 independent assessments and counting

Optum has completed more than 200K+ assessments in Arkansas, helping coordinate care for people with chronic, high-cost and long-term care needs.

Associations

Our valued partners

Optum is proud to partner with associations and organizations that foster collaboration and insights for state governments.

Meet our partners

Learn how Optum can help improve health program performance for those you serve

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