Skip to main content

Case study

Using data to monitor behavioral health services

An eastern state sought to improve individuals' health and well-being, but they needed a way to gather demographic and utilization data.

A behavioral health dashboard for a spectrum of stakeholders

Optum used the state's enterprise data warehouse (EDW) to create reports showing:

  • How behavioral services function
  • The characteristics of those who receive services
  • How much is spent on services based on location
  • Network adequacy and health equity measures

The reports showed data from the perspective of behavioral health service trends and members receiving behavioral health services. This provided insightful, usable information to a variety of audiences, including:

  • Analysts
  • Department overseeing medical assistance
  • State legislature
  • Behavioral health service providers

Related healthcare insights

Viewpoints on the 2027 CMS Advance Notice

Report

Viewpoints on the 2027 CMS Advance Notice

6 key proposed changes for 2027

Modernize Prior Authorization With Intelligent Automation

Infographic

Modernize prior authorization with intelligent automation

Intelligent automation quickens determinations, improves submissions and gives real-time status visibility, helping reduce burden, delays and denials.

Scaling AI Without Sacrificing Safety, Quality or Trust

White paper

Scaling AI without sacrificing safety, quality or trust

Gain access to a discussion where health leaders across the U.S. share how AI can help transform care delivery and financial sustainability.