Skip to main content

Case study

Using data to monitor behavioral health services

An eastern state sought to improve individuals' health and well-being, but they needed a way to gather demographic and utilization data.

A behavioral health dashboard for a spectrum of stakeholders

Optum used the state's enterprise data warehouse (EDW) to create reports showing:

  • How behavioral services function
  • The characteristics of those who receive services
  • How much is spent on services based on location
  • Network adequacy and health equity measures

The reports showed data from the perspective of behavioral health service trends and members receiving behavioral health services. This provided insightful, usable information to a variety of audiences, including:

  • Analysts
  • Department overseeing medical assistance
  • State legislature
  • Behavioral health service providers

Related healthcare insights

Article

Improving transparency in payer-provider connections

Explore how real-time connections can enable more accurate claim submission to create a more efficient healthcare payment system.

Article

Injecting humanity back into patient care

Hear firsthand how the help of extended team clinicians can offer patients better care.

Article

Streamlining real-time eligibility and claims

Discover how real-time eligibility, benefits and claim status inquiries can improve accuracy and efficiencies for payers and providers.