Skip to main content

Case study

Using data to monitor behavioral health services

An eastern state sought to improve individuals' health and well-being, but they needed a way to gather demographic and utilization data.

A behavioral health dashboard for a spectrum of stakeholders

Optum used the state's enterprise data warehouse (EDW) to create reports showing:

  • How behavioral services function
  • The characteristics of those who receive services
  • How much is spent on services based on location
  • Network adequacy and health equity measures

The reports showed data from the perspective of behavioral health service trends and members receiving behavioral health services. This provided insightful, usable information to a variety of audiences, including:

  • Analysts
  • Department overseeing medical assistance
  • State legislature
  • Behavioral health service providers

Related healthcare insights

Case study

HEDIS under pressure

How accelerated implementation helped a health plan achieve audit-ready HEDIS reporting in approximately 80 days.

White paper

Modernizing pharmacy management for accuracy and efficiency

Discover how pharmacies can modernize management systems to reduce operational friction, improve workflow efficiency and support more connected care delivery.

Article

Buyer’s guide to choosing risk adjustment software 

What health plans should evaluate when comparing risk adjustment technology, services and operating approaches.