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Optum Infusion Pharmacy for Providers

Driving superior outcomes with empathy and excellence, so you and your team can focus on patient care.

We meet infusion patients where they are

Our expansive reach ensures that no matter where your patients are, they have access to clinically excellent care that’s both convenient and compassionate:

  • Licensed in all 50 states
  • More than 800 Optum nurses1
  • Supporting both home and ambulatory infusions
  • 24/7 patient support
  • Financial assistance resources through Optum Savings IQ®

Expert infusion care through a national network

Primary areas of care

National reach with a local touch

You and your patients benefit from the reach and stability of a national network combined with the personalized care of local pharmacies. We offer:

Infusion care you can trust

Our nationally recognized infusion nurses and pharmacists deliver expert infusion care across a wide range of therapies. Through skilled clinical oversight and proactive communication, we help ensure:

  • Specialized clinical expertise across a wide range of therapies
  • Stronger medication adherence to help patients stay on therapy and achieve better outcomes
  • Seamless coordination with providers resulting in fewer disruptions in care

In fact, we have 96% patient satisfaction with Optum nurses.1

More than 800 infusion nurses across the nation

Bringing ease into every step of care

We provide condition- and therapy-specific clinical referral support from nurses or pharmacists. Our streamlined prior authorization support gives you and your team more time for patient care.

Our experienced appeals team, made up mostly of nurses, overturns 8 out of 10 insurance denials4.

8 out of 10 denials are overturned

Compassionate, patient-centered support

We provide personalized, compassionate support that helps your patients feel confident throughout treatment. We help patients stay engaged in their care and ease the demands on your team with:

  • Ongoing check-ins
  • Clear communication
  • 24/7 access to assistance

Why do patients like our infusion suites?

Our nurses make patients’ experience smooth from start to finish. With our infusion suites, patients don’t have to worry about having all the supplies in their home.

Financial assistance for patients

Optum Savings IQ® connects patients with financial resources to help pay for therapy and get started without delay. The program helps find all available aid, including:

  • Foundation assistance and grants offered by nonprofit organizations or foundations that support people with specific health conditions
  • Manufacturer copay cards that help reduce or eliminate out-of-pocket costs
  • Manufacturer vouchers or free trials
  • State- or manufacturer-sponsored free drug programs, depending on each manufacturer’s approval requirements and application process

Additional provider resources

Drug search

Use our search tool to find medications that Optum Infusion Pharmacy can provide or facilitate access to.

Smooth insurance process

We help resolve insurance denials, geographical challenges and cost concerns.  Learn how our pharmacy appeals service works to help patients get medication coverage.

Continuing education

Our courses are available year-round and offer one hour of virtual or in-person continuing education (CE) credits for nurses. Contact your representative.

Your 340B partner

As a contracted 340B pharmacy for your organization, we can help boost health outcomes by offering unparalleled access to medications, including limited-distribution drugs.

Subscribe to stay ahead

The Provider Pulse keeps you updated on the latest developments in pharmacy care. Each quarterly newsletter features:


  • Industry news, trends and innovations
  • Expert clinical insights and analysis
  • New specialty and infusion pharmacy offerings
  • Prescribing workflow management tips and tools
  • Cost-saving resources and patient assistance programs

Send us a referral and we’ll take care of the rest

Our infusion team helps with the entire care journey, from initial referral through treatment.

Industry insights

View all pharmacy care insights

Article

Our care doesn’t stop, no matter where your patients are

Optum helps providers keep patients on therapy during travel, relocation or disruption through coordinated, nationwide infusion and specialty pharmacy support.

Article

Why site of care matters now more than ever

Smart clinical strategy: meet patient needs with expanding sites of care

Subscribe to Optum Pharmacy Provider Pulse Quarterly Newsletter

Stay up to date on our Specialty and Infusion Pharmacy offerings and get important industry developments delivered directly to your inbox.

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Accredited Special Pharmacy 

 

  1. Optum Infusion Pharmacy internal data. 2025.
  2. Optum Infusion Pharmacy and FlexCare Infusion Centers internal data. As of June 2025.
  3. Optum Infusion Pharmacy. Internal payer data. 2026.
  4. Optum Infusion Pharmacy internal data (IG & Biologics). 2026.