Key benefits
Our research shows Optum Home Delivery reduces medication adherence barriers, drives greater health outcomes and may lead to lower total cost of care.1
Higher medication adherence
We analyzed 3 chronic conditions; participants had a 20%+ higher medication adherence with home delivery 90-day vs 30-day supply at retail.
Available prescription support
Patients enjoy 24/7 access to a pharmacist. On-call advocates offer therapy management support and help to ensure patient continuity of care.
Safe and secure medication
We provide patients with a discreet, efficient digital pharmacy service that delivers a 99.998% dispensing accuracy and peace of mind.2
Ready to deliver – always
Our operational innovation and regional distribution strategy provides fast, free standard shipping to a home or location of choice.3
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Greater medication adherence with home delivery 90-day fills
An Optum study shows that our home delivery pharmacy consistently ranks higher in medication adherence performance than retail pharmacies.1
Updates
Formulary updates for providers
Optum helps minimize patient disruption by providing guidance during formulary cycle updates, allowing for greater medication adherence.

Simplifying the delivery of medications
Electronic Prescribing (eRx) to Optum Home Delivery
Enable accurate and efficient electronic prescribing to send prescriptions directly to the pharmacy.
PreCheck MyScript: Real-Time Benefits Check Tool data
Get patient-specific prescription costs, lower-cost options and coverage details right at the point of care through your EHR platform.
- UnitedHealth Group 2023 analysis of 2022 commercial medical and pharmacy claims, www.uhg.com/research, Commercially Insured Individuals Achieve Greater Medication Adherence with Home Delivery 90-Day Prescriptions. January 23, 2024. Accessed March 15, 2024.
- Internal Optum analysis, 2023.
- Where state and federal laws allow.