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Financial solutions

Payment integrity solutions for health plans

Maximize medical expense savings and improve payment accuracy across the claim lifecycle with market-leading pre- and post-pay solutions.

Trends shaping the future of payment integrity

Position your health plan to respond and thrive in an environment of uncertainty. Learn about the major factors that are applying pressure to health plans nationwide as well as 4 payment integrity trends that are helping to relieve that pressure.

Key benefits

Powered by the most advanced payment accuracy engine, we've been driving the industry forward for over 25 years.

Maximize medical cost savings

Our comprehensive suite of pre- and post-payment solutions can help you achieve 8–10% medical cost savings annually.

Industry-leading expertise

Our content and analytics suites use AI and human expertise to enable more precise claim selection and proactively identify emerging trends.

Improve the provider experience

Our digital-first tools and market-leading education reduce the burden of managing billing errors and medical record requests for providers.

Shift to prevention

We work with providers to build transparency, simplify reimbursement and prevent avoidable denials with real-time error identification.

Payment Integrity solutions

Available both pre- and post-payment, our market-leading suite of solutions improves payment accuracy at every point in the claim lifecycle.

Service

Coding Advisor

Available:
  • Pre- and post-pay

Reduce common billing errors with our proven provider education: 81% of providers demonstrate positive behavioral change.

Software

Claim Pricing solutions

Available:
  • Pre-pay

Improve the accuracy and efficiency of your prospective payment system pricing.

Software

Claims Edit System

Available:
  • Pre-pay

Achieve clean claims and maximize medical spend savings with our flexible, real-time claim editing software.

Service

Claim Review

Available:
  • Pre- and post-pay

Prevent improper payments, reduce medical spend and minimize provider abrasion with our comprehensive suite of pre- and post-pay solutions.

Service

Coordination of Benefits

Available:
  • Pre- and post-pay

Identify and validate primary policy coverage with accurate eligibility data.

Service

Credit Balance Resolution Services

Available:
  • Post-pay

Identify, research and resolve overpaid claims.

Optimize your payment integrity program

Optimize your payment integrity program with our Comprehensive Payment Integrity Assessment. Our team of experts will analyze your current program to identify gaps and opportunities for improvement, providing you with a strategic roadmap to modernize your payment integrity office and increase medical spend savings.

Related healthcare insights

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How Mature Is Your Health Plan's Payment Integrity Program?

Article

How mature is your health plan's payment integrity program?

Discover the five levels of maturity and practical tips to strengthen your plan's performance.

Beyond Payment Integrity: An AI-Driven Approach to Affordability

Article

Beyond payment integrity: An AI-driven approach to affordability

Medical costs are rising, and health plans need solutions. See how an AI-driven, enterprise-wide approach may be the key to affordability.

5 AI Use Cases in Payment Integrity [White Paper]

White paper

5 AI use cases in payment integrity

A strategic blueprint to modernize your payment integrity program through intelligent, AI-driven health plan operations.

Take your medical cost savings to the next level with Optum Payment Integrity