Latest featured insights
Article
See how AI is transforming contact centers with faster answers, less friction and more confident member experiences.
On-demand webinar
Discover expert insights to transform revenue cycle management with the latest in AI and healthcare technology.
White paper
Leaders from Banner Health and Optum lay out a bold, multiyear vision for automation and AI in health care revenue cycle management.
Article
Straight-through processing connects virtual card payment and remittance data to reduce manual reconciliation and keep receivables moving.
All finances and payments insights
On-demand webinar
Navigating the future of healthcare financial growth
Explore expert-led strategies to boost financial resilience and long-term growth in today’s evolving healthcare landscape.
Article
Optum Recognized as RCM Leader Report
Optum is honored to be recognized as a Leader in the Everest Group RCM Platforms PEAK Matrix Assessment for 2025, highlighting our comprehensive RCM solutions.
Article
Generative AI’s role in modern healthcare delivery
Discover how generative artificial intelligence (AI) is reshaping healthcare by boosting speed, precision and care.
Article
The connection between money and health
The connection between money and health runs deeper than just costs — your employees rely on your benefits strategy for overall wellness.
E-book
Steps to smarter prior authorization
Healthcare organizations face challenges with prior authorization. Learn how automation can help save resources and improve patient care.
White paper
Automation's next chapter in the healthcare revenue cycle
Leaders from Banner Health and Optum lay out a bold, multiyear vision for automation and AI in health care revenue cycle management.
White paper
Navigating the next era of Medicaid
Major Medicaid policy changes are coming fast. Learn how smarter tools, better data and strong partnerships can reduce risk and support patients.
Article
Digital claim payments can save you money
Discover 4 ways health plans can save money today — and in the future — by engaging with a digital claim payment partner.
White paper
Payer-provider collaboration: Improving patient outcomes
Tech and value-based care can improve payer-provider collaboration, reduce admin burden and enhance patient outcomes through data sharing.
Article
Reduce manual virtual card posting
Straight-through processing connects virtual card payment and remittance data to reduce manual reconciliation and keep receivables moving.
Article
Empowering providers with AI innovation
Generative AI is reshaping healthcare — boosting efficiency, easing documentation and empowering providers across the system.
E-book
Claim review: How to adopt best practices
Learn how a comprehensive claim review strategy can help you stop repeat errors and increase payment accuracy across the claim lifecycle.
Video
An autonomous-first platform for the revenue cycle
Watch how Optum Integrity One is modernizing the middle revenue cycle through AI to automate the routine, escalate the complex and help drive results at scale.
Video
Transforming your revenue cycle with Optum Integrity One
Watch how Optum Integrity One supports providers with a more connected, efficient approach to coding and revenue cycle management all in one solution.
Article
How we’re advancing the future of healthcare payments with AI
Optum Financial is exploring ways to leverage AI and other advanced technologies to connect healthcare payments and information for a simpler experience.
Article
Engaging and transforming patient experiences
Healthcare leaders share strategies to improve patient outcomes by addressing friction points, emphasizing empathy and valuing staff.
On-demand webinar
Navigating AI in Healthcare
Watch this on-demand webinar for expert insights on AI capabilities, business challenges and robust governance in healthcare.
Article
Stop chasing fraud: Move prevention upstream with AI strategies
How AI, data and investigative expertise are helping health plans detect fraud earlier and stop losses before they occur.
E-book
Automating success: A smarter path to revenue cycle transformation
Learn how health systems are using revenue cycle automation to provide better patient experience, financial outcomes and operational resilience.
Case study
Transforming coding compliance and efficiency with automation
Our computer-assisted coding (CAC) solution provides the essential tools for professional coding operations and appropriate revenue capture.
Article
Q&A: How Optum Financial is modernizing healthcare payment delivery
Explore how Optum Financial payment solutions streamline operations for healthcare organizations in this Q&A with Senior VP Brian Andrews.
Case study
Insights in claims payment processing
Thinking about going paperless for claims payments? We commissioned a study of senior health plan executives to hear what’s on their minds.
Article
Bridge the payment gap between payers and providers
Our innovative healthcare payment delivery platform simplifies processes, saves time and lowers costs for all involved.
Optum revenue cycle solutions
Improve financial outcomes, decrease operational costs, improve efficiency and elevate the patient experience with our revenue cycle solutions.
White paper
RCM essentials for 2025
From process re-design to automation with advanced technology, learn how healthcare finance leaders optimize their RCM operations for the future.
Article
AI helps bring scale, precision to directed spend benefits
Learn how our AI-powered software helps enhance directed spend benefits with precise product-level eligibility and a more seamless checkout experience.
Case study
How improving charge capture can reduce your CMS risk
How Optum helped a health system consolidate over 40,000 charges.
Video
Exploring the evolving landscape of autonomous coding
This panel will address autonomous coding trends, challenges and innovations within the middle revenue cycle.
Article
Why you should prioritize digital payments
Digital payment processing doesn’t have to be a daunting task. Here's why it should be at the top of your priority list.
E-book
Patient access starts before the appointment
New research reveals how access, transparency and digital tools shape patient satisfaction long before care begins.
E-book
Achieve claim pricing accuracy and efficiency
Learn how to create a framework that drives payment accuracy on the first pass.
Article
Break down silos in claims processing
Fragmented payer-provider communication fuels denials, delays and rework. Learn how real-time insight can help address root causes earlier in the claims process.
White paper
Best practices for reducing provider abrasion
Find out what is driving abrasion and what health plans can do to alleviate pain points.
Article
Boost efficiency with payment optimization
Learn how payment delivery optimization can improve the healthcare financial cycle and bridge the gap between payers and providers.
White paper
Optimizing your payment integrity program
Discover payment integrity best practices to help you achieve your in-year cost savings goals.
Infographic
Modernize prior authorization with intelligent automation
Intelligent automation quickens determinations, improves submissions and gives real-time status visibility, helping reduce burden, delays and denials.
Article
Data-driven AI for RCM transformation
AI and clean data are helping change healthcare for the better. Discover how teamwork and smart tech can help payers and providers work together.
On-demand webinar
Adapting to the changes in Medicaid policies
The upcoming changes to Medicaid policies are set to significantly impact organizational operations.
Case study
Moving to lower cost electronic payments
Partner with Optum Financial to increase ACH payments.
On-demand webinar
The Next Chapter in RCM
Discover expert insights to transform revenue cycle management with the latest in AI and healthcare technology.
Article
AI-powered member support: Built for real conversations, ready when members need it
See how AI is transforming contact centers with faster answers, less friction and more confident member experiences.