Skip to main content

Report

Insights in claims payment processing

Read a detailed report of pressing issues and opportunities based on what we're hearing from health plan executives.

Health care payments are evolving, but challenges remain

Sixty-seven percent of health plans are in the process of going paperless for claims payments. Yet pain points can slow their progress, and plans have different priorities. We commissioned a study with senior health plan executives to hear what’s on their minds.

  • Resource constraints are a top barrier.
  • Manual processes inhibit plans from streamlining payments.
  • The shift to value-based models will have a significant impact on payment delivery.

Read more about the trends influencing purchasing decisions and opportunities for payers.

Related healthcare insights

Top 5 Ways Optum Rx Is Putting AI Into Action

Article

Top 5 ways Optum Rx is putting AI into action

See how we’re using AI to make pharmacy care faster, more personalized and proactive.

New Pharmacy Benefit Solutions to Help Bend the Cost Curve

Article

New pharmacy benefit solutions to help bend the cost curve

In this conversation, get a peek into upcoming solutions and technologies designed to address high-cost medications.

How Transplant Care Guides Cell & Gene Therapy Management

Article

How transplant care can guide cell and gene therapy management

Payers facing rising CGT costs and complexity can draw on decades of transplant care experience to improve systems for coordination, risk management and patient support.