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Always Innovating: White paper

The AI-driven health plan

See how AI-driven personalization can transform member experience and foster loyalty in a competitive market.

Risk and Quality

Explore innovation driving health care risk and quality forward.

Learn how Optum is revolutionizing the health care landscape through groundbreaking strategies in risk adjustment, enhanced quality and patient involvement.

Payment integrity

Innovation in payment integrity: What’s next for health plans

Stay informed of industry challenges with forward‑looking insights and real‑world strategies from Optum experts.

Payment integrity

5 AI use cases in payment integrity

Explore how forward-looking AI insights support smarter planning, helping anticipate shifts in utilization, provider behavior and medical spend

Explore AI‑driven insights

Helping People Navigate Care in an AI‑Driven Ecosystem

Article

Helping people navigate care in a connected, AI‑driven ecosystem

In an increasingly complex system with many providers and platforms, health plans have an opportunity to simplify experiences and reduce friction.

Reframing Growth in an AI-Mediated Health Plan Economy

Article

Reframing growth in an AI-mediated health plan

Predictive analytics has evolved from an analytical advantage into a board-level growth capability.

The New AI Approach to Eliminating Contract-Based Errors

Article

The new AI approach to eliminating contract-based errors

Learn how we're leveraging AI to help minimize payment errors associated with manual contract reviews.  

Coding Modernization: Leveraging the Power of AI 

Article

Coding modernization: Leveraging the power of AI

Learn how Optum takes an innovative approach to smarter, more accurate healthcare coding.

Explore strategies for using AI to modernize payer operations and drive measurable business value

See how Optum is always innovating to help payers modernize operations and improve member experience.

Discover solutions for payment integrity, risk and quality, and plans.

  • Optum Advisory

    AI‑enhanced consulting to modernize payer strategy and performance

  • Risk adjustment and quality engagement

    AI-powered insights to help improve coding accuracy and close care gaps

  • Payment integrity

    AI‑powered detection improves accuracy and reduces improper payments

Strengthening Risk Adjustment with Payer and Provider Collaboration

Article

Strengthening risk adjustment with payer and provider collaboration

Learn how Optum utilizes scale, innovation and strong partnerships to optimize risk adjustment services for both providers and payers.

Quality Innovation: A Member-First Approach to Healthcare Excellence

Article

Quality innovation: A member-first approach

Learn how Optum uses a member-first digital approach, advanced analytics and AI to enhance quality for clients and health plan members.

The Perfect Blend: AI and Human Validation in Condition Capture

Article

The perfect blend: AI and human validation in condition capture

In the ever-evolving landscape of healthcare, the need for complete and accurate risk adjustment has never been more critical.

Guide to Achieving Seamless Digital Integration

Article

Guide to achieving seamless digital integration

Optum offers digital solutions in 3 key areas: data acquisition, insight sharing and enhanced functionality.

Member Engagement: Advancing Whole-Person Care

Article

Member engagement: Advancing whole-person care

By collaborating with health plans and their members, Optum helps build a more cohesive, supportive system that prioritizes member needs.

From Denials to Dialogue: 4 Steps to Smarter Provider Education

Article

Four steps to smarter provider education

Discover how health plans can reduce billing errors and strengthen provider relationships through AI-enabled proactive education.

Trends Shaping the Future of Payment Integrity

Article

Trends shaping the future of payment integrity

Explore the market trends that are shaping the future of payment integrity and learn what they will mean for health plans.

Beyond the Hype: Real AI Use Cases to Drive Payment Accuracy

Article

Beyond the hype: Real AI use cases to drive payment accuracy

Explore real use cases for using AI to drive payment accuracy and the effective ways health plans are leveraging these emerging technologies.

Creating a Seamless Durable Medical Equipment Experience

Article

Creating a seamless durable medical equipment experience

Discover how a digital-first DME strategy can enhance efficiency and transparency for health plans, clinicians and members.

Transforming Payer Operations with Steve Yurjevich

Podcast

Transforming payer operations with Steve Yurjevich

Optum payer market CEO Steve Yurjevich discusses opportunities to streamline operations and deliver more value across the health system.