Innovating specialty pharmacy for personalized care
At Optum®, technology and personalized support come together to make every step of pharmacy care simpler. From medication access to our Schedule My Fill program, we help patients stay on track with their treatment.
Improving access and adherence through better experiences
Prior authorization assistance
Help patients get the therapy they need faster with electronic prior authorization (e-PA). Our Specialty Pharmacy support team ensures timely delivery of medications to your patients.
Orders requiring prior authorization were ready to ship 4.5 days faster once approved using EMR Task.3
Schedule My Fill
Optum Specialty Pharmacy offers a way to conveniently manage scheduled medication refills through Schedule My Fill if you’ve been taking the same medication for at least 3 months.
Optum Schedule My Fill helps avoid delays, minimize hassle and boost adherence providing patients 100% medication access for all therapies.1
Optum Connections
Optum Connections virtual visits offer real-time, face-to-face video consultations with experienced clinicians. It also includes a text program for patients.
Patients enrolled in text guidance demonstrate a 93% rate of prescription adherence.2
Industry insights
![Quick and Safe Digital Specialty Pharmacy Service [Video]](/content/dam/optum-dam/resources/videos/business/digital-pharmacy-video/digital-pharmacy-video-1080x720.jpg)
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Optum Specialty Pharmacy leverages specialized expertise and resources with flexibility, delivering personalized care that drives better outcomes.
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Our eco-friendly, fully sustainable prescription packaging eliminates polystyrene and reduces CO2, water and plastic waste.
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In today’s healthcare landscape, the introduction and increasing use of biosimilars offers a promising solution to rising medication costs.
Complementary solutions
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Enabling Better Pharmacy Outcomes
Our trusted pharmacy expertise and dedicated care teams deliver safer and smarter outcomes for every patient.
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Streamlining Complexities in Specialty Pharmacy Workflow
We make it easier for providers by offering expert specialty pharmacy support, financial assistance, digital tools and help with prior authorizations and appeals.
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Specialty Pharmacy for Providers
We make patient referrals, enrollment processes and online prescriptions easy for providers.
- Optum Specialty Pharmacy. Impact of Schedule My Fill on medication adherence and persistence among patients. April 1–December 2023. Schedule My Fill patients were provided medication to cover 100% of days on therapy.
- Optum Specialty Pharmacy. Internal analysis of the effect of Schedule My Fill on medication adherence and persistence among patients. April 1–December 2023.
- Optum Specialty Pharmacy, EMR Task Dashboard. Aug 2023-May 2024.