Simplifying the complex, so providers can focus on care
We empower providers with the digital resources and support needed to deliver care with confidence. Through expert pharmacy guidance, patient assistance and financial support, we remove barriers in pharmacy operations so providers can focus on better outcomes.
Resources to improve workflow and offer support
Prior authorization (PA) and appeals assistance
Help patients get the therapy they need faster with electronic prior authorization (e-PA). By submitting prior authorizations electronically, you can reduce the time associated with manual methods like phone and fax.
Our pharmacy appeals team overturns 8 out of 10 denials,1 helping thousands of patients get coverage.
Patient financial assistance
We connect patients with financial resources to help them pay for and start their therapy without delay. Optum Savings IQ® identifies cost savings for each patient and delivered $892.7 million in financial assistance in 2024.2
"I am so thankful for what the Financial Assistance Team does, not only for myself but for all the other patients that Optum Specialty Pharmacy is able to help with their medication costs."
— Optum Specialty Pharmacy patient
Specialty pharmacy provider portal
Streamline your workflow and save valuable time with the Optum® Specialty Provider Portal. This is a secure, web-based pharmacy portal that gives you access to detailed information about your patients and their medications.
Skilled pharmacy sales team
Optum maintains a highly skilled sales team and well-trained pharmacy support professionals. These dedicated teams help provider offices every step of the way to improve pharmacy operations.
Industry insights
![Quick and Safe Digital Specialty Pharmacy Service [Video]](/content/dam/optum-dam/resources/videos/business/digital-pharmacy-video/digital-pharmacy-video-1080x720.jpg)
Video
Optum Specialty Pharmacy leverages specialized expertise and resources with flexibility, delivering personalized care that drives better outcomes.
Article
Specialty medications require high-touch support. Learn more about what sets specialty pharmacy apart from retail.
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In today’s healthcare landscape, the introduction and increasing use of biosimilars offers a promising solution to rising medication costs.
Complementary solutions
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Enabling Better Pharmacy Outcomes
Our trusted pharmacy expertise and dedicated care teams deliver safer and smarter outcomes for every patient.
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Transforming Pharmacy Care Experiences
We simplify specialty pharmacy care by guiding patients through every step, making medication access easier and adherence more manageable.
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Specialty Pharmacy for Providers
We make patient referrals, enrollment processes and online prescriptions easy for providers.
*In the interest of privacy and confidentiality, names and other identifying information may have been modified. Such modifications are not intended to mislead and do not alter the substance of the content.
- Optum Specialty Pharmacy, Appeals data, 2024
- Optum Specialty Pharmacy Financial Assistance Book of Business 2025.