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Cardiopulmonary Center of Excellence

Get all the cardiopulmonary-specific information, tools and resources you need to help patients with these conditions start their therapy quickly and efficiently.

Prescribe

Delivering a better care experience

The Optum® Cardiopulmonary Center of Excellence provides innovative programs and in-depth support to help you deliver the precise care your asthma, cystic fibrosis, idiopathic pulmonary fibrosis, rare cardiomyopathies and pulmonary arterial hypertension patients need.

Our team helps free you and your practice to spend time on what matters most — patient care.

Key benefits

See all the ways we can make your life easier as a provider.

Prior authorization assistance

Our support team ensures patients get their medications as quickly as possible by leveraging the electronic prior authorization platform CoverMyMeds® to automate PA requests. And, if you complete a broad authorization form, our team will complete and submit the PA to the plan on your behalf.*

Digital solutions

The Optum Specialty Pharmacy provider portal is a secure, web-based pharmacy portal that gives you access to detailed patient information that makes it easier to prescribe specialty medications. The average wait time is 23 seconds to connect with us via chat in our provider portal.1

Financial assistance

Optum Savings IQ® connects patients with resources – foundation assistance, grants and copay cards – to help them pay for their therapy. Our financial assistance team helped save patients $832.4 million in 2024.2

Adherence support

We provide tools, including a text adherence program and Optum® Schedule My Fill, to help your patients follow their care plan. Patients enrolled in the Schedule My Fill program experienced 100% access to medications to cover days on therapy.3

Dedicated support team

Our team of patient care coordinators perform welcome calls, offer benefits checks and test claims and provide prior authorization and appeals support to enhance turnaround times, while our clinicians conduct first-fill consults and ongoing assessments to educate patients and increase adherence.

Ways to prescribe

E-prescribe in one of the following ways, and we will route to one of our pharmacies to be filled:

1050 Patrol Road
Jeffersonville, IN 47130

NPI: 1083045140
NCPDP: 1564930

Fax: 1-877-342-4596
Call: 1-855-215-0235

Support resources for you and your patients

Our provider and patient portals provide secure web-based anytime access to important healthcare information. Our patient portal and app make it easy for your patients to manage their condition anytime, anywhere. They can request refills, track orders, make payments, access live chat, and view or update account information.

Technology-enabled adherence programs, including a text adherence program and Optum® Schedule My Fill, help your patients follow their care plan to improve patient outcomes. The average adherence rate is 89% for cardiopulmonary patients. 

Optum Savings IQ® enables our frontline teams to connect patients with available financial resources to help pay for their medication without them having to ask. This includes filling out the forms your practice needs to help speed up the process.

Use our drug search tool to find medications that Optum Specialty Pharmacy and/or Optum Infusion Pharmacy can provide or facilitate access to.

Choose if you want to get messages via phone or fax. You also can send a chat through the provider portal – we’ll communicate the way you prefer.

With end-to-end clinical management, custom clinical programs for cystic fibrosis and pulmonary arterial hypertension, proactive patient updates and patient monitoring, we can help support the care of your patients.

 

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*Note: completion of a Broad Prior Authorization form lets us submit the PA to the plan on your behalf where legally allowed. In certain situations, you may be required to submit to the plan.

Sources

  1. Optum internal analysis. January–September 2023.
  2. Optum Specialty Pharmacy. Financial assistance book of business. 2024.
  3. Analysis of proportion of days covered (PDC): Impact of Schedule My Fill on medication adherence and persistence among patients at Optum Specialty Pharmacy, April 1–December 2023.