Cardiopulmonary support you can rely on
The Optum® Cardiopulmonary Center of Excellence provides innovative programs and in-depth support to help you deliver the precise care your asthma, cystic fibrosis, idiopathic pulmonary fibrosis, rare cardiomyopathies and pulmonary arterial hypertension patients need.
Our team helps free you and your practice to spend time on what matters most — patient care.
Key benefits
See all the ways we can make your life easier as a provider.
Adherence support
We provide tools, including a text adherence program and Optum® Schedule My Fill, to help your patients follow their care plan. Patients using the Schedule My Fill program achieved 100% medication adherence and persistence.1
Financial assistance
Optum Savings IQ™ connects patients with resources — foundation assistance, grants and copay cards — to help them pay for their therapy. Our financial assistance team helped save patients $823.5 million in 2023, and our annual goal is $1 billion this year.2
Dedicated support team
Our team of clinicians and patient care coordinators conduct first-fill consults, offer benefits checks, test claims, provide prior authorization and appeals support and perform welcome calls to enhance turnaround times and prevent care management gaps.
Digital provider solutions
The Optum Specialty Pharmacy provider portal is a secure, web-based pharmacy portal that gives you access to detailed patient information that makes it easier to prescribe specialty medications. The average wait time is 23 seconds to connect with a clinician via chat in our provider portal.3
Ways to prescribe
E-prescribe in one of the following ways, and we will route to one of our pharmacies to be filled:
1050 Patrol Road
Jeffersonville, IN 47130
NPI: 1083045140
NCPDP: 1564930
Fax: 1-877-342-4596
Call: 1-855-427-4682
Support resources for you and your patients
Choose how you want to get messages: via phone, fax or send a chat through the provider portal – we’ll communicate the way you prefer.
To help patients follow their treatment plan, we offer resources like an adherence text program and Schedule My Fill, a self-service refill tool that helps them avoid delays, minimize hassle and improve adherence.
With end-to-end clinical management, custom clinical programs for cystic fibrosis and pulmonary arterial hypertension, proactive patient updates and patient monitoring, we can help support the care for your patients.
Our provider and patient portals provide secure web-based anytime access to important healthcare information. Our patient portal and app make it easy for your patients to manage their condition anytime, anywhere. They can request refills, track orders, make payments, access live chat, and view or update account information.
Use our drug search tool to find medications that Optum Specialty Pharmacy and/or Optum Infusion Pharmacy can provide or facilitate access to.
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Sources
- Optum Specialty Pharmacy. Impact of Schedule My Fill on medication adherence and persistence among patients. April 1–December 2023.
- Optum Specialty Pharmacy. Optum Exchange financial assistance book of business. 2023.
- Optum internal analysis. January–September 2023.