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Revenue cycle management

Patient Access for Revenue Cycle Management

Our patient access services help you improve engagement, loyalty and revenue with everything you need to drive patient acquisition, financially clear patients for care and facilitate patient payments.

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Drive patient acquisition and retention

In today’s competitive market, healthcare providers need solutions that simplify and enhance the patient experience. To achieve positive financial outcomes, they also need to reduce costs and speed up reimbursement. Optum helps you achieve greater patient satisfaction and a healthier bottom line with a full suite of patient access services.  

Explore patient access services

Patient Financial Clearance

Our pre-service clearance insurance verification solution accelerates reimbursement, reduces denials and optimizes workflows.
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Coverage Insight™

Our analytics-driven insurance verification software for providers helps you identify undisclosed coverage for patients.
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SmartPay Plus™

Our patient payments solution helps providers accelerate collections, improve the patient financial experience and simplify workflows.
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Eligibility and Enrollment Services

A customizable solution for providers to help find coverage for self-pay patients.
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Patient Access Contact Center Services

Strategic patient access and call center services for hospitals, health systems and large physician groups.
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Connected Authorization Services

Improve medical authorization management by leveraging expert staffing, intelligent automation and broad connectivity.
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Related healthcare insights

E-book

How the revenue cycle and leaders are evolving

Find out how to shift your revenue cycle left, focusing on front-end revenue cycle management (RCM) capabilities.

Case study

Utilizing patient access contact center

See how a hospital streamlined scheduling for about 700 providers and strengthened customer service for over 65,000 patient calls monthly.

White paper

Improve price transparency

Deliver a better patient experience through price transparency.