Drive patient acquisition and retention
In today’s competitive market, healthcare providers need solutions that simplify and enhance the patient experience. To achieve positive financial outcomes, they also need to reduce costs and speed up reimbursement. Optum helps you achieve greater patient satisfaction and a healthier bottom line with a full suite of patient access services.
Explore patient access services
Solution suite
Patient Financial Clearance
Our pre-service clearance insurance verification solution accelerates reimbursement, reduces denials and optimizes workflows.
Software
Coverage Insight™
Our analytics-driven insurance discovery software for providers helps you identify undisclosed coverage for patients.
Software
SmartPay Plus™
Our patient payments solution helps providers accelerate collections, improve the patient financial experience and simplify workflows.
Service
Eligibility and Enrollment Services
A customizable solution for providers to help find coverage for self-pay patients.
Service
Patient Access Contact Center Services
Strategic patient access and call center services for hospitals, health systems and large physician groups.
Service
Connected Authorization Services
Improve medical authorization management by leveraging expert staffing, intelligent automation and broad connectivity.
Industry insights
E-book
Find out how to shift your revenue cycle left, focusing on front-end revenue cycle management (RCM) capabilities.
Case study
See how a hospital streamlined scheduling for about 700 providers and strengthened customer service for over 65,000 patient calls monthly.
White paper
Deliver a better patient experience through price transparency.