Skip to main content

Service

Connected Authorization Services

Improve medical authorization management by leveraging expert staffing, intelligent automation and broad connectivity.

What’s included

Flexible staffing model

Get expert oversight, insight and support on complex cases to drive success

Our trained specialists monitor routine authorizations using intelligent automation and each of our team members has more than 10 years of clinical authorization experience. Also, our clinicians have specialized education in authorization requirements and commercial screening tools.

      Intelligent automation

      Automate routine tasks

      Our authorization technology integrates with a health information system (HIS) and flags potential issues for staff. It helps reduce time and effort required to complete an average prior authorization and identifies accounts that require further intervention.

      Broad payer connectivity

      Shares information seamlessly with payers

      Use your existing connectivity with hundreds of direct payer connections so that your payer authorizations can be processed more quickly.

      Key benefits

      Streamline medical authorization management.

      Technology and expertise to help improve authorization efficiency

      Position pre-authorization experts who use intelligent technology to quickly handle routine authorizations. Our experts can handle complex cases by exception, improving the efficiency and accuracy of medical authorizations. 

      Advanced automation to support workflows

      Enable a smoother, more precise workflow with technology that automates manual tasks, including the identification of authorization requirements, authorization submission and status inquiries.

      Medical authorization management solutions

      Build and scale capabilities that will help prevent unnecessary care delays, ensure precise reimbursement and reduce the cost of medical authorization efforts.

      Strategic reporting to assess performance

      Evaluate your performance with detailed assessments, and regular reports that track key performance indicators and identify areas for improvement.

      Related healthcare insights

      View all

      White paper

      Digital front door strategy improves patient experience

      Discover how a digital patient engagement strategy can provide easier access, reduce cancellations, and enhance front-end collections.

      On-demand webinar

      Optimize patient access with automation

      This webinar shares best practices for optimizing patient access with automation and consumer-centric technology strategies.

      E-book

      How the revenue cycle and leaders are evolving

      Find out how to shift your revenue cycle left, focusing on front-end revenue cycle management (RCM) capabilities.

      Improve your medical authorization management today

      Complementary solutions

      Eligibility and Enrollment Services

      A customizable solution for providers to help find coverage for self-pay patients.

      Patient Access Contact Center Services

      Strategic patient access and call center services for hospitals, health systems and large physician groups.

      Patient Financial Clearance

      Our pre-service clearance insurance verification solution accelerates reimbursement, reduces denials and optimizes workflows.