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Software

Coverage Insight™

Our analytics-driven insurance verification software helps you identify undisclosed coverage for patients presenting as self-pay or underinsured. We also make sure you’re aligned with anti-phishing regulations.

Insurance verification software with a proven track record

In today's complex healthcare landscape, accuracy of insurance verification programs is essential. You need a solution to help you avoid claim denials, payment delays and potential fraud. Coverage Insight™ enhances precision, minimizes denials and boosts revenue.

Identify undisclosed coverage and increase revenue

Leading-edge technology

Leverage advanced data mining, machine-learning algorithms and predictive analytics. Our tools are fully integrated with our expansive network of payers. We’re connected to more than 600 internal and external sources.

Intelligent analytics

Create an in-depth demographic profile of each patient, including historical and current data. Our complete data sets include names, addresses, employers, prior insurance coverage, motor vehicle accident (MVA) reports and more.

We find trending elements using algorithms to compare against historical data, such as income strata and carriers in specific residential areas.

High-quality data

Use direct payer and third-party connections to verify a patient’s beliefs and insurance information. Remove irrelevant information with enhanced screening. 

Proven impact

We’ve cleared $800 million in annual patient balance. And we’ve driven $241 million in annual provider recovery. 

Key benefits

Achieve accurate revenue with reliable data for impactful results to improve your insurance verification programs.

Achieve accurate revenue

Find undisclosed reimbursement sources within 2 to 24 hours. Pay only for accounts that yield a net gain with a percent or fixed fee, per benefit unit. 

Reduce anti-phishing risk

We validate all demographic and insurance profiles. Our suppression feature rejects an average of 40% of accounts due to identity risk to deliver highly reliable data back to the provider.

Increase patient and staff satisfaction

Facilitate time-and-cost savings by helping to reduce backend collections. Help increase patient satisfaction by identifying coverage that reduces out-of-pocket costs.

Let's start a conversation

We’re here to help you find out how our services could benefit your organization. Complete this quick form, and someone will reach out to you soon.

Our experts will:

  • Discuss your individual use case and business needs
  • Explain our features, benefits, and services
  • Show how this solution can help achieve your goals

Related healthcare insights

E-book

How the revenue cycle and leaders are evolving

Find out how to shift your revenue cycle left, focusing on front-end revenue cycle management (RCM) capabilities.

Guide

Decrease denials strategy

Understanding the reasons for your claim denials is the first step to preventing them from happening in the future.

E-book

10 hurdles to reimbursement

Focus on the specific hurdles that hinder your claims and cause most of your denials. We'll walk you through how to clear each obstacle.

Product information and resources

  • PDF

     

    E-book

    Continuous coverage discovery

    Learn how your organization can convert uncollected self-pay accounts into revenue. Our 2-stage approach links pre- and post-service analysis in real time. 

    Download e-book

Current customer resources

Get reliable support

Our dedicated support team is available 24/7 to assist you.

Visit client support portal

Join our community

Connect with other healthcare professionals, download resources and much more.

Join the conversation

Find out how our insurance verification software can help you

Complementary solutions

Patient Financial Clearance

Our pre-service clearance insurance verification solution accelerates reimbursement, reduces denials and optimizes workflows.

A/R Recovery and Denial Management

Our A/R recovery and denial management solutions optimize your RCM workflow.

Assurance Reimbursement Management

Effectively automate your workflows to help prevent denials and facilitate fast reimbursement.