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Solution suite

A/R Recovery and Denial Management

Our resources bring best practices into your system.

Strengthening operations to accelerate cash flow

Reduction of A/R days

We achieved a 10% decrease in ambulatory A/R days for one client.

Improvement in aged A/R

We achieved a $420 million YOY improvement in gross A/R over 90 days from discharge for one client.

Decades of revenue cycle experience

We integrate expertise and technology into your system.

Key benefits

Solutions that reduce denials and speed up A/R recovery

To improve your revenue cycle operational results, you need the right people, processes and technology. Optum provides customized accounts receivable (A/R) and denial management solutions to meet your needs across various functional areas supporting revenue recovery.

Managed services that integrate into your current workflow

Our managed services teams are supported with efficient, state-of-the-art technology that provides an intelligent, automated workflow. We can integrate our technology into your operations to deliver robust intelligence, actionable reporting and additional functionality.

Supplement your staff with outsourced A/R recovery teams

Our tenured, HFMA-certified recovery specialists can deliver around-the-clock results. We offer flexible engagement options to deploy A/R recovery teams to work on backlogs, fill in during staff shortages or supplement your team during a core system conversion.

Root cause analysis for better denials management

Identifying root causes of denied claims is essential to a successful denial prevention strategy. We equip our recovery teams with configurable technology that reveals opportunities for denial prevention through process improvement.

Related healthcare insights

White paper

Five things your denial rate isn't telling you

Learn 5 ways to make changes that will prevent and remediate denied claims.

White paper

Causes of medical necessity denials

Learn two critical indicators causing these denials, and how to account for them effectively.

Article

Advancing health equity: How Optum Rx is overcoming challenges

Thought leaders discuss the intentional vigilance needed to overcome obstacles impeding better access to healthcare for all.

Speak with us about A/R and claims denial management solutions