How Optum HouseCalls helps close gaps in care at home

In today's busy world, getting the right healthcare isn't always easy.

That is where Optum House Calls comes in.

As an experienced health plan partner, House Calls clinicians meet members in the comfort of their own homes to deliver comprehensive in home or virtual health visits designed to find and close gaps in care.

We provide lab tests and screenings that give a more complete picture of each member's health.

Our clinicians collaborate closely with primary care physicians, providing real time outreach for urgent findings and clear post visit summaries to help ensure continuity of care.

House Calls has over 4000 clinicians across the nation and availability in all 50 states, including rural counties.

Giving members dedicated one-on-one time focused entirely on their health needs, including social determinants of health factors that may require attention.

House Calls delivers impressive results, achieving a 79% star gap closure rate and 95% coding accuracy.

Through empathetic communication, our clinicians build trust, encourage open dialogue, and create meaningful connections.

Earning a 99% member satisfaction rate with a long history of results and service, Optum House Calls is helping improve member health and well-being in the place they call home.