Skip to main content

Optum Pay

Accelerate progress toward a healthier future with a platform that helps expedite payments and streamlines access to historical claims data.

Optum Pay portal makes reconciliation easy

Optum Pay® helps optimize claims reconciliation and improve cash flow. Providers choose how to receive payments from a network of payers.

Secure, easy access to claims payment data

Data download options drive efficiencies

Flexible administrative management options

Take your organization to the next level

Optum Pay Premium offers access to historical claims and payment information, data bundling tools and flexible payment delivery options.

 

Optum Pay Basic

 

Optum Pay Premium

.5% per ACH payment

Assign an unlimited number of users at your practicedonedone

Available data options:

• Downloadable 835

• Remittance PDF

• Payer’s proprietary​ remittance PDF

donedone
Administrative management​donedone
Third-party billing supportdonedone
Historical claims payment and remittance information13 months36 months

Quick Pay

Receive some payments 1-2 days sooner​ from participating payers

 done

Robust search capabilities

Search by patient account number, patient name, claim number, date of service, NPI and many other parameters to easily and quickly locate your data

 done

Data bundling tools

We eliminate individual data file downloads and aggregate the data for you. In a single action, download all files into your practice management system

 done

Workflow management tools

Identify and track open, pending and closed claim payments

 done

Expanded payer access

Access all payments from all payers using​ Optum Pay via a single access point

 done

Guide

Streamline the payment reconciliation process

Create greater efficiencies within your organization with Optum Pay Premium.

Annually, Optum Pay moves $300B in claim payments to more than 2M health care professionals.

Optum Pay Book of Business, 2023

Enroll in Optum Pay

As your partner, we invest in your organization, offering tools, support and funding to help you thrive.

Already an Optum Pay user?

Complementary solutions

Payments and lending

Optum Financial® connects you with healthcare payment solutions and to loans powered by Optum Bank.

Financial solutions

Explore our tailored solutions for the healthcare industry and learn how we can help you achieve financial health and operational excellence.

Get additional support

Here’s how to contact Optum for support.

Optum Pay customer support

Phone: 1-877-620-6194
Hours: Monday–Friday, 7 a.m.–6 p.m. CT

One Healthcare ID support

Phone: 1-855-819-5909
Email: optumsupport@optum.com
Hours: Monday–Friday, 6 a.m.–10 p.m. CT