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How to Enroll in Optum Pay

As your partner, we invest in your practice and offer tools, support and funding to help you thrive.

Enroll now

Enrollment in Optum Pay is secure, simple and smart

If you’re a healthcare organization, you will need to have the following information to complete your enrollment online.

Provider information

To start, we'll need your organization name, mailing information and tax identification number (TIN).

New user information

To assign multiple users to your Optum Pay account, provide the contact information for each designated Optum Pay admin.

Bank information

To get funds into your preferred account, please include your routing and bank account information.

Financial information

Have a signed, dated copy of your organization’s federal W-9, and a voided check or bank letter for each account where payments will be deposited.

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Thinking about going paperless for claims payments? We commissioned a study of senior health plan executives to hear what’s on their minds.

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Moving to lower cost electronic payments

Partner with Optum Financial to increase ACH payments.

Helpful Optum Pay resources

  • PDF

     

    Guide

    Optum Pay billing services enrollment guide

    Before you start the enrollment process, here’s what to have on hand.

    Download guide

  • PDF

     

    Guide

    Optum Pay direct deposit enrollment guide

    Learn how to enroll in direct deposit and what documents you will need to get started.

    Download guide

Get connected to tools, support and funding

Enroll now

Complementary solutions

Optum Pay

Accelerate progress toward a healthier future with a platform that helps expedite payments and streamlines access to historical claims data.
Learn more

Payments and lending

Optum Financial® connects you with healthcare payment solutions and to loans powered by Optum Bank.
Learn more

Financial solutions

Explore our tailored solutions for the healthcare industry and learn how we can help you achieve financial health and operational excellence.
Learn more

Get additional support

Here’s how to contact Optum for support.

Optum Pay customer support

Phone: 1-877-620-6194
Hours: Monday–Friday, 7 a.m.–6 p.m. CT

One Healthcare ID support

Phone: 1-855-819-5909
Email: optumsupport@optum.com
Hours: Monday–Friday, 6 a.m.–10 p.m. CT