Simplifying the pharmacy benefit experience

Benefit Central offers enhanced onboarding, plan build automation, seamless adjudication and reporting, automated benefit testing and proactive drug management. These capabilities help you optimize pharmacy benefits across your entire population for a streamlined and efficient experience.

Plan sponsors have been switching to Optum Rx pharmacy benefit management for more than 25 years because they get value — well beyond a drug’s price. And we guarantee a smooth transition with 100% of client satisfaction guarantees met for 1/1/24.¹

Our personalized communications start 60 days before go-live and include welcome materials, enrollment support with a pharmacy network directory, covered drug list and drug pricing tool, and transition advocate calls designed to help manage any medication changes.

Our industry-first innovation, PreCheck Prior Authorization expedites prior authorizations, decreasing turnaround times to under 30 seconds.² With PreCheck MyScript, members can save an average of $119, and clients save $237 per switched medication.³

Members can access MyScript Finder via the online portal or mobile app and get alternative medication suggestions, the lowest-cost option prior to the prescription being filled, accurate cost by pharmacy and more. Members who switch their medication save an average of $58.⁴

Consumers expect digital-first experiences for managing their prescriptions. And, while digital promoters have 1.3 more prescriptions per year, they are 1.5 times less likely to cancel a prescription, 8 times less likely to have encountered an issue and have a 3% higher continuity of care.⁵