What’s included in RCM for Multispecialty Practices
Improve patient satisfaction and access to care
- Optum live agents
- Patient scheduling
- Registration support
- Continuous performance tracking
Help improve compliance and turnaround time
- Charge reconciliation
- Coding
- Documentation audit
Help increase speed and accuracy of payments
- Insurance verification, authorization management and enrollment
- Eligibility and coverage discovery
- Claim creation and submission via clearinghouse
- Delinquent claim management and resubmission
- Under- and overpayment and payer contract monitoring
- Credit balance management
- Patient-friendly statements
- Balance transfer
Expertise to support accurate and timely reimbursement
- Denial root-cause analysis
- Appeals management
- Remittance monitoring
- Clinical documentation support
Improve accuracy, efficiency and the patient experience
- Lockbox
- Payment management for insurers and patients
- Digital patient engagement
- Financial call center
Improve the speed, cost and quality of the revenue cycle
- Monthly deliverables with executive summary
- Standard and ad hoc reporting
- Self-service analytics
Support for helping independent practices thrive
- Practice management
- Accounting
- Financial management
Key benefits
Drive revenue cycle results with the optimal balance of people, process and technology.
RCM expertise in more than 25 specialties
With decades of experience supporting physicians with RCM services, we bring diverse and in-depth knowledge to our multispecialty clients.
Supporting practices to scale and grow
Our access to resources combined with our expertise helps us match growth needs faster and at scale.
Cover staffing needs with greater ease
Get the flexibility to meet your needs with complete outsourcing or supplemental resourcing assistance for all RCM functions.
EHR integration to meet your billing needs
Our agnostic approach flexes to your needs with a proprietary billing platform that integrates with any EHR or processing on your platform
Reporting helps improve financial performance
Cloud-based reporting includes daily/monthly dashboards, denial and cash flow forecasting and self-serve access. Tailored, scheduled and on-demand self-service capabilities provide easy access to insights.
Industry insights
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Learn how to overcome challenges and achieve scalability with your medical practice.
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RCM for Multispecialty Practices
Optimize your revenue cycle with industry-leading services from a partner at the center of the healthcare system.