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Solution suite

InterQual

Our evidence-based clinical decision support solution for payers, providers and government agencies who want to help ensure clinically appropriate medical-utilization decisions. 

Evidence-based criteria and technology for clinical decision making

Our innovative clinical content, technologies, solutions, and services have helped reduce the administrative burden, enhance payer-provider relations, and improve care quality. Our solutions support those committed to the passionate pursuit of quality outcomes without unnecessary cost.

Clinical Decision Support Solutions

Software

InterQual Criteria

Best for:
  • Providers
  • Payers
  • Health systems and hospitals

Our comprehensive solution offers clinical decision support designed to strengthen patient outcomes and reinforce appropriate utilization.

Software

Industry Content Navigator

Best for:
  • Payers
  • Health systems and hospitals

Get structured industry content to support consistent application of third-party content and policies and improve review workflow.

Software

InterQual Delivery

Best for:
  • Payers
  • Health systems and hospitals

Streamline the medical review process with a variety of access options for using InterQual® Criteria.

Software

InterQual AutoReview

Best for:
  • Health systems and hospitals

A medical review automation solution that increases utilization management (UM) efficiency and review accuracy.

Software

InterQual Coordinated Care

Best for:
  • Payers
  • Health systems and hospitals

An integrated, cloud-based care coordination solution for complex care management.

Related healthcare insights

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Article

We follow the science and defend against bias

See how Optum follows the science where it leads, validating the research we find to uphold the clinical integrity of InterQual content.

Article

Supporting empathy and transparency in patient communications

Learn how Decision Reasons can help enhance patient communications by providing clarity, compassion and clinical accuracy.

Article

Navigating the challenges of outpatient evaluation for patients with acute coronary syndrome

Learn how the InterQual level of care team tackled a content development challenge following updated societal guidelines for acute coronary syndrome.

Product information and resources

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    Case study

    InterQual case study

    Explore how a large national health plan leveraged InterQual® solutions as the catalyst to transforming their UM and CM programs.

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