Optum recognized as product leader in GenAI payer workflow platforms

Optum commitment to innovation and excellence in the field

Optum GenAI is designed to address long-standing challenges faced by payers and providers, including administrative, operational, clinical and financial inefficiencies. By leveraging innovative data-driven solutions and advanced AI technologies, GenAI aims to transform payer operations through real-time automation and customer-centric approaches.

Through GenAI, Optum is reimagining high-impact payer processes to drive significant improvements in operational capacity. By combining advanced AI models with deep proprietary datasets, Optum facilitates real-time automation in areas like claims adjudication, payment accuracy and risk adjustment. This integration has the potential to improve processing speed, reduce rework and minimize costly errors.