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Hearts behind the work insights

Meet the people of Optum who are putting you at the center of everything we do.

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Articles | Case studies and testimonials | E-books | Guides | On-demand webinars | White papers | Videos

People are at the heart of all we do at Optum

Get to know the people behind our business. See why they are passionate about healthcare, what inspires them and the work they are doing every day to make healthcare better for all.

Video

Excited about the future of health care

Holly Martin, vice president, Optum Payer, shares why she chose to work in health care.

Video

Improving health for successful communities

Laura Weiss, VP, Value-Based Care, Optum, shares how aligning with innovators can lead to collaboration and opportunities to improve health care.

Video

What motivates us to help members

Richard Solomon, Optum CPC | CRC, shares what drives him to make a difference.

Video

Enhancing relationships by establishing trust

Misty Skelton, health care advocate, Optum, shares how establishing trust with providers and members leads to better experiences for all.

Video

Meaningful connections matter

Kaylyn Winegar, patient experience manager, Optum, shares how meaningful connections can lead to better health care experiences for members.

Video

Great people leading great things

Mary Lisa Woods, Payment Integrity Managed Services, Optum, shares how collaborative efforts with great people can lead to great things.

Explore the solutions designed to address a host of challenges

We're creating a unified system of growth, affordability and digital strategies that work together for the lowest possible cost of care.

Latest articles

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Article

Staying current in your core admin platform

Get current, stay current and leverage the newest platform capabilities with ongoing release management.

Article

Key considerations when updating provider management modules

Explore 6 key factors when updating, streamlining and coordinating provider management modules with other Medicaid functions.

 

 

Latest case studies and testimonials

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Case study

StepWise Application Migration to the Cloud

Learn from health plan leaders on how to accelerate and optimize your cloud-adoption journey.

Case study

Revolutionizing cardiology

Discover how Boulder Community Health and Optum Advisory worked together to achieve smart growth and sustainable change.

Case study

Improving underwriting results with automation

Machine learning coupled with software features and cost-tuning delivered significantly improved predictive value and underwriting results.

 

 

Latest e-books

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E-book

Challenges when financing your EHR

Key themes and insights that can guide your organization toward a successful electronic health record (EHR) transformation.

E-book

5 provider strategies to improve margins

Discover how healthcare organizations are prioritizing a path to improved financial sustainability and margins.

 

 

Latest guides

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Guide

Evidence-based clinical practice guidelines for DoD and VA

Improve continuity of care by reducing variation in practice for service members transitioning to Veteran status.

Guide

Optum Serve health technology and consulting solutions

We’re improving health across the nation to serve our federal customers.

 

 

Latest on-demand webinars

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On-demand webinar

Managing risk in value-based care delivery

Watch as Erik Johnson explores models for risk in delivering value-based care (VBC).

On-demand webinar

Viewpoints on the 2025 CMS Advance Notice

Don't miss this exclusive webinar and the chance to learn how your Medicare Advantage plan can better prepare for the 2025 changes.

 

 

Latest white papers

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White paper

Achieving health equity: Strategies for payers

Learn more about a comprehensive solution for health payers to address health disparities and achieve health equity.

White paper

Maternal and infant health insights

Optum Advisory uncovers disparities in maternal and infant outcomes — commercial vs. Medicaid — identifying key factors.

 

 

Latest videos

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Video

Improving care coordination with analytics: Part 1

Optum Advisory actuarial expert Jeremiah Reuter advises providers to use data to adapt to the constant changes in healthcare.

Video

Improving care coordination with analytics: Part 2

Optum Advisory expert Aaron Jurgaitis shares his perspective on how providers can more creatively leverage data to help advance care.

Video

Stay current on core claims systems releases

Stay current on core claims systems releases See how upgrade as a service from Optum helps health plans stay up-to-date on admin and core claims platform releases.

 All hearts behind the work insights

Managing risk in value-based care delivery

Watch as Erik Johnson explores models for risk in delivering value-based care (VBC).

Achieving health equity: Strategies for payers

Learn more about a comprehensive solution for health payers to address health disparities and achieve health equity.

Improving care coordination with analytics: Part 1

Optum Advisory actuarial expert Jeremiah Reuter advises providers to use data to adapt to the constant changes in healthcare.

Improving care coordination with analytics: Part 2

Optum Advisory expert Aaron Jurgaitis shares his perspective on how providers can more creatively leverage data to help advance care.

Staying current in your core admin platform

Get current, stay current and leverage the newest platform capabilities with ongoing release management.

StepWise Application Migration to the Cloud

Learn from health plan leaders on how to accelerate and optimize your cloud-adoption journey.

Revolutionizing cardiology

Discover how Boulder Community Health and Optum Advisory worked together to achieve smart growth and sustainable change.

Improving underwriting results with automation

Machine learning coupled with software features and cost-tuning delivered significantly improved predictive value and underwriting results.

Challenges when financing your EHR

Key themes and insights that can guide your organization toward a successful electronic health record (EHR) transformation.

Stay current on core claims systems releases

Stay current on core claims systems releases See how upgrade as a service from Optum helps health plans stay up-to-date on admin and core claims platform releases.

Building a connected care model

People feel the disconnect of a siloed healthcare system. Get insights on how to build more holistic care through connected care models.

5 provider strategies to improve margins

Discover how healthcare organizations are prioritizing a path to improved financial sustainability and margins.

Strategies to reduce administrative costs

Strategies to fix payer-provider collaboration, streamline patient financial experience and apply AI technologies for better cost savings.

The impact of CAPs on Stars ratings

Learn more about the impact and implications of a Corrective Action Plan and how Stars and these corrective actions are interconnected.

2024 Stars preview: A path forward

Perform key actions to manage your Stars performance with a focus on member engagement. Learn how to take control of your Star ratings now.

Trends and perspectives for health plans

Together, we are driving toward the same things for our healthcare system — better quality, lower cost and higher consumer and provider satisfaction.

Are you ready to connect with the people of Optum?

Connect with us to learn how Optum can help you improve outcomes, lower costs and make healthcare better for all.