Explore the success story of this cardiology transformation
Boulder Community Health (BCH) and Optum® Advisory worked hand in hand to develop a data-driven methodology for service line assessment and strategy development. This approach enabled BCH to transition from a vision to an intentional strategy, with a clear focus on growing and optimizing their cardiology service line. Leveraging Optum resources — including service line expertise, analytics and best practices — BCH identified specific initiatives to achieve smart growth and enhance leadership competencies. Here are some key achievements:
- Enhanced access: A patient-centric culture was fostered, enabling convenient and timely care through improved provider schedule management and performance reporting.
- Physician alignment: A culture of physician-driven performance improvement was established, accelerating ROI and facilitating change management efforts.
- Clinical program standardization: Targeted programs were developed to differentiate BCH, reduce unnecessary care variation and streamline operations.
- Growth and innovation: BCH adopted a future-oriented outlook, proactively growing in specific geographies and subservice lines to stay ahead of the market.