Latest featured insights
White paper
A white paper examining opportunities to improve outcomes for Veterans through more personalized, coordinated and ongoing support across the care continuum.
Video
In this Let’s Talk Healthcare Perceptions video seminar, explore how lived experiences shape the care that military families and Veterans receive and how the healthcare system can evolve to meet those needs.
Article
When a breakdown in care left a patient without essential IV nutrition, learn how Optum Infusion Pharmacy stepped in with a new approach.
White paper
For our 2-part series on the future of AI, we surveyed more than 100 healthcare leaders. Part 1 reveals how leaders are approaching AI investments. Part 2 looks at the leadership challenge that executives face.
All federal government healthcare insights
Evidence-based clinical practice guidelines for DoD and VA
Improve continuity of care by reducing variation in practice for service members transitioning to Veteran status.
Advancing whole health access for Veterans
Uncover essential insights from Veterans aimed at enhancing access to VA and comprehensive health care.
Enhancing health care access for military families
Explore insights to advance comprehensive health care for military families and elevate VA support systems.
How experiences shape military and Veteran health care
In this Let’s Talk Healthcare Perceptions video seminar, explore how lived experiences shape the care that military families and Veterans receive and how the healthcare system can evolve to meet those needs.
Global Nurse Advice Line
We support mission-critical programs for federal health agencies.
From transformation to triumph
Read this executive summary about Optum Serve's need to stay competitive amid dynamic trends and customer demands.
US military entrance processing command
Optum Serve conducts physical and mental examinations for military applicants.
Human-centered design in healthcare
This Optum white paper shows how human-centered design builds technology and programs that are easy and intuitive for consumers to use.
Automation and workforce strategies in healthcare
Get 6 key takeaways from a C-suite panel discussion.
Applying robotic process automation compliance
See how robotic process automation (RPA) helped saved 9,465 hours and $950,000 over five years in our client use case example.
Deliver program integrity efficiencies
We help federal agencies with an effective data strategy and analytic roadmap to predict and prevent fraud, waste and abuse.
Optum Serve: Protecting taxpayer dollars
Eliminate fraud, waste and abuse in healthcare spending.
Military and Veteran health care journey
Delivering and managing health care at key phases of life for Military Service Members and Veterans.
How in-home support reopened access to essential infusion therapy
When a breakdown in care left a patient without essential IV nutrition, learn how Optum Infusion Pharmacy stepped in with a new approach.
Visualizing fraud, waste and abuse
Graph analytics and machine learning drive the future of program integrity.
Reimagining fraud prevention
Find out how modernization of emergency relief programs can detect and prevent fraud.
The Health Equity Alignment Solution (HEALS)
HEALS is a data analytics solution that highlights where and how inequities occur within a community, state or a health plan’s member population.
Telephone Lifestyle Coaching for Veterans
Learn how Optum Serve helped Veterans achieve health and wellness goals, promoted well-being, prevented illness and reduced the burden of chronic conditions.
Supporting Veteran truckers
Learn how Optum Serve supports Veterans through a whole-health approach to work and life.
Youth mental health research findings
In our new report, you'll learn key findings about the mental health needs of young people and their caregivers, and discover opportunities for intervention.
Automate fraud waste abuse improve program integrity
Learn how artificial intelligence (AI) and natural language processing (NLP) can help federal agencies improve program integrity, cut costs and deter fraud.
Teaming up with task force movement
Learn how Optum Serve is helping to advance the health and well-being of Veterans and spouses in the trucking and cybersecurity workforce.
Partnering to reduce fraud, waste and abuse
We partner with federal agencies to address challenges and support their unique needs through technologies, solutions and best practices.
Robotic process automation (RPA)
We utilize RPA to advance federal government programs.
State M&O innovations: Robotics process automation
Robotics process automation can improve maintenance and operations of state Medicaid systems.
Join us in supporting those who serve
Service members, military families and Veterans may find it difficult to access services they’re eligible for. Optum Serve research highlights 7 opportunities.
What healthcare leaders really think about AI
For our 2-part series on the future of AI, we surveyed more than 100 healthcare leaders. Part 1 reveals how leaders are approaching AI investments. Part 2 looks at the leadership challenge that executives face.
Easing transition strain: Supporting service members moving into civilian
A white paper examining opportunities to improve outcomes for Veterans through more personalized, coordinated and ongoing support across the care continuum.
Macro trends shaping military and Veteran care
See how Optum Serve and Fusion Hill explored the lived healthcare experiences of Veterans, military service members, and their families.