Latest featured insights
White paper
Explore ways to reduce complexity, improve compliance and build evolving architectures in a changing cybersecurity environment.
Video
This Let’s Talk Healthcare Perceptions video seminar explores how lived experiences shape the care that military families and Veterans receive and how the healthcare system can evolve to meet those needs.
White paper
This white paper examines opportunities to improve outcomes for Veterans through more personalized, coordinated and ongoing support across the care continuum.
Article
When a breakdown in care left a patient without essential IV nutrition, learn how Optum Infusion Pharmacy stepped in with a new approach.
All federal government healthcare insights
Report
Enhancing health care access for military families
Explore insights to advance comprehensive health care for military families and elevate VA support systems.
Guide
Evidence-based clinical practice guidelines for DoD and VA
Improve continuity of care by reducing variation in practice for service members transitioning to Veteran status.
Report
Advancing whole health access for Veterans
Uncover essential insights from Veterans aimed at enhancing access to VA and comprehensive health care.
Video
How experiences shape military and Veteran health care
This Let’s Talk Healthcare Perceptions video seminar explores how lived experiences shape the care that military families and Veterans receive and how the healthcare system can evolve to meet those needs.
Guide
Global Nurse Advice Line
We support mission-critical programs for federal health agencies.
Article
Automate fraud waste abuse improve program integrity
Learn how artificial intelligence (AI) and natural language processing (NLP) can help federal agencies improve program integrity, cut costs and deter fraud.
Article
Teaming up with task force movement
Learn how Optum Serve is helping to advance the health and well-being of Veterans and spouses in the trucking and cybersecurity workforce.
Article
Utilize technology to harness disparate data
Invest in long-term fraud prevention.
E-book
Partnering to reduce fraud, waste and abuse
We partner with federal agencies to address challenges and support their unique needs through technologies, solutions and best practices.
White paper
Robotic process automation (RPA)
We utilize RPA to advance federal government programs.
Guide
The Health Equity Alignment Solution (HEALS)
HEALS is a data analytics solution that highlights where and how inequities occur within a community, state or a health plan’s member population.
White paper
Modernizing health care in a new era of cybersecurity
Explore ways to reduce complexity, improve compliance and build evolving architectures in a changing cybersecurity environment.
White paper
Automation and workforce strategies in healthcare
Get 6 key takeaways from a C-suite panel discussion.
Video
Applying robotic process automation compliance
See how robotic process automation (RPA) helped saved 9,465 hours and $950,000 over five years in our client use case example.
Infographic
Deliver program integrity efficiencies
We help federal agencies with an effective data strategy and analytic roadmap to predict and prevent fraud, waste and abuse.
Article
State M&O innovations: Robotics process automation
Robotics process automation can improve maintenance and operations of state Medicaid systems.
Article
Macro trends shaping military and Veteran care
See how Optum Serve and Fusion Hill explored the lived healthcare experiences of Veterans, military service members, and their families.
Guide
Telephone Lifestyle Coaching for Veterans
Learn how Optum Serve helped Veterans achieve health and wellness goals, promoted well-being, prevented illness and reduced the burden of chronic conditions.
White paper
Supporting Veteran truckers
Learn how Optum Serve supports Veterans through a whole-health approach to work and life.
Guide
Youth mental health research findings
In our new report, you'll learn key findings about the mental health needs of young people and their caregivers, and discover opportunities for intervention.
US military entrance processing command
Optum Serve conducts physical and mental examinations for military applicants.
White paper
Human-centered design in healthcare
This Optum white paper shows how human-centered design builds technology and programs that are easy and intuitive for consumers to use.
Article
Visualizing fraud, waste and abuse
Graph analytics and machine learning drive the future of program integrity.
Article
Reimagining fraud prevention
Find out how modernization of emergency relief programs can detect and prevent fraud.
Infographic
Join us in supporting those who serve
Service members, military families and Veterans may find it difficult to access services they’re eligible for. Optum Serve research highlights 7 opportunities.
White paper
Easing transition strain: Supporting service members moving into civilian life
This white paper examines opportunities to improve outcomes for Veterans through more personalized, coordinated and ongoing support across the care continuum.
Case study
Optum Serve: Protecting taxpayer dollars
Eliminate fraud, waste and abuse in healthcare spending.
Guide
Military and Veteran health care journey
Delivering and managing health care at key phases of life for Military Service Members and Veterans.
Article
How in-home support reopened access to essential infusion therapy
When a breakdown in care left a patient without essential IV nutrition, learn how Optum Infusion Pharmacy stepped in with a new approach.
White paper
What healthcare leaders really think about AI
For our 2-part series on the future of AI, we surveyed more than 100 healthcare leaders. Part 1 reveals how leaders are approaching AI investments. Part 2 looks at the leadership challenge that executives face.
Case study
From transformation to triumph
Read this executive summary about Optum Serve's need to stay competitive amid dynamic trends and customer demands.