Delivering a deeper connection to infusion care

[BACKGROUND MUSIC PLAYING IN THE BACKGROUND]

[VIDEO OF A NURSE PREPARING A PATIENT FOR INFUSION, TRANSITIONING TO A LAB TECH MIXING MEDICATIONS]

FEMALE VOICEOVER: Across the country, Optum Infusion Pharmacy is making a difference. 

[Text On Screen – Clinical Innovation]

[Text On Screen – Consistent, Convenient, and Compassionate Care]

It's grounded in clinical innovation and focused on delivering the most consistent, convenient, and compassionate care. 

[ANIMATION OF A MAP OF THE UNITED STATES AND OPTUM ORANGE COVERING THE ENTIRE MAP]

Optum Infusion Pharmacy and its team of nurses administers therapy medications to patients across America. 

[HALEY SPEAKING ON SCREEN]

[Text On Screen – Haley, Living with Crohn’s disease]

HALEY: People would ask what is Crohn's disease? And so I would have to say, oh, it's like cold sores in my colon.

[VIDEO OF HALEY GETTING AN INFUSION]

FEMALE VOICEOVER: Infusion therapy is when a medication is administered intravenously, or through the skin. 

[Text On Screen – Bleeding Disorders, Cancer, Gastrointestinal, Inflammatory, Immunological, Multiple sclerosis, Neurological]

Conditions these medications help include cancer, multiple sclerosis, gastrointestinal diseases, and more. Some patients require infusions every day, some only every few months. 

[VIDEO OF RACHEL WALKING INTO AN INFUSION CENTER, TRANSITIONING TO SCENES STAFF AT WORK IN THE INFUSION CENTER]

Walk in the door and you'll see intake coordinators, patient navigators, dieticians, and insurance specialists doing everything they can to make a difference. 

[VIDEO OF PHARMASISTS MIXING MEDICATIONS IN THE LAB]

Pharmacists mix medications on site in a safe, controlled environment, with each prescription made to order for individual patients, based on their needs. 

[VIDEO OF RACHEL GETTING AN INFUSION]

You'll also see clinical nurses doing what they do best. 

[RACHEL SPEAKING ON SCREEN]

[Text On Screen – Rachel, Living with Crohn’s disease]

RACHEL: These people become my friends. We laugh. They cry with me when I'm having a bad day. The nurses make our lives so much better.

[VIDEO OF JAIME HAVING A HOME VISIT]

FEMALE VOICEOVER: Optum Infusion Pharmacy nurses administer infusion pharmacy medications in the home. 

[JAMIE SPEAKING ON SCREEN]

[Text On Screen – Jaime, Optum Infusion Pharmacy Nurse]

JAIME: I can just see it. I can tell she's comfortable when I’m here.

[MELISSA SPEAKING ON SCREEN]

[Text On Screen – Melissa, Living with Crohn’s disease]

MELISSA: And I'm afforded that good life because of the care she gives me.

[Text On Screen – 22,000 home visits every month, *Source: Optum Infusion Pharmacy 2024 Internal Data]

FEMALE VOICEOVER: Every month, they account for more than 22,000 home visits, partnering with pharmacists and physicians across the care team. 

[Text On Screen – For payers, home visits are at least 450 percent less costly than a hospital visit, *Source: Optum Infusion Pharmacy 2024 Internal Data]

Whether the visit is for biologics or immunoglobulin therapy, Optum Infusion Pharmacy home visits are at least 450 percent less costly than a hospital visit. 

[VIDEO OF KRISTI PREPARING HER PARENTERAL NUTRITION BAG]

Optum Infusion Pharmacy also cares for patients who need parenteral nutrition, which is the process of being fed by infusion. 

[KRISTI SPEAKING ON SCREEN]

[Text On Screen – Kristi, Sustained by Total Parental Nutrition]

KRISTI: They don't treat every single patient the same. They ask you what you need. They check in on you. There's always people available if you have any questions. 

[VIDEO OF KRISTI GOING FOR A RUN, WITH HER PARENTAL NUTRITION BAG]

I just know I can depend on them to give me the care that I need that will help me thrive. 

[Text On Screen – Optum Infusion Pharmacy surveys show: 97% Patient Satisfaction, 91% Provider Satisfaction, *Source: Optum Infusion Pharmacy 2024 Internal Data]

FEMALE VOICEOVER: Optum's surveys show patient satisfaction is at 97 percent, with provider satisfaction at 91 percent. 

[MELISSA SPEAKING ON SCREEN]

MELISSA: They have all the bases covered. They're complete. Optum infusion is complete care.  

[COMPILATION VIDEO OF INFUSION PATIENT SPEAKERS FROM THE VIDEO, SMILING]

FEMALE VOICEOVER: Optum infusion pharmacy, a deeper connection to care.

[Text On Screen – Optum Infusion Pharmacy]

[LOGO: OPTUM]

[END MUSIC]