Digital solutions that help providers improve patient acquisition
Patients are looking for simpler ways to easily:
- Find providers and specialists and filter based on availability and preferences
- Self-schedule 24/7
- Call to schedule with an agent
- Preview appointment costs
- Choose communication methods
- Cancel and reschedule appointments
- Check on prior authorizations and provider referrals before scheduling
You’re looking for streamlined tools to increase new patient acquisition and simplify online scheduling, helping you reach more patients while easing staff burnout and transforming inefficient administrative processes.
Our patient acquisition and both online and agent scheduling solutions help you deliver with tools customized to your needs.
The Optum team worked tirelessly to help us roll out COVID-19 vaccine scheduling, get shots in arms and report data to federal agencies — all in two weeks.
Chief information officer, national care delivery organization
Key benefits
We help you connect to patients so getting care is easier and more convenient for them — and more efficient for you.
Enhanced provider search
Our omnichannel model with detailed provider profiles offers multiple ways for patients to find care with filtered search and matching.
Simplified online patient scheduling
Give patients self-service scheduling options available 24/7 so they can find care in the ways most convenient to them.
Real-time price estimates
Our price comparison tools help you achieve price transparency for patients to make care choices easier — and without surprises.
Schedule a demo
Let us show you how we can help you with our patient acquisition tools.
Related healthcare insights
Case study
Learn how a rural health system achieved an ideal patient experience and increased bookings with digital scheduling.
Case study
St. Luke’s Health dramatically increased volumes and decreased costly no shows with Optum digital scheduling. Learn how your health system can, too.
Case study
Learn how Southwest Medical Associates (SMA) used the Optum platform to automate vaccine scheduling and reminders for both shots at once.