Automated scheduling for vaccine appointments
Southwest Medical Associates (SMA) needed an online scheduling tool to help vaccinate their community. Optum provided SMA with a platform to automate vaccine scheduling and reminders for both shots at once.
They launched the tool in two weeks, granting 8,500+ consumers access to the COVID-19 shot in under 30 days.
Download this case study to learn:
- How Optum launched online scheduling for a mass vaccination site in under 2 weeks
- How text reminders helped patients return for their second shot
- Key results from SMA’s COVID-19 vaccination program
Related healthcare insights
Article
How AI, data and investigative expertise are helping health plans detect fraud earlier and stop losses before they occur.
Report
Learn how provider organizations can evaluate and implement new AI-powered claim technologies that lower costs and administrative burden.
Video
See how state teams can turn data, responsible AI, and deep Medicaid expertise into insights that support decision-making and human-centered care.