Skip to main content

Case study

Online scheduling for COVID-19 vaccinations

Southwest Medical Associates offers easy vaccine scheduling.

Automated scheduling for vaccine appointments

Southwest Medical Associates (SMA) needed an online scheduling tool to help vaccinate their community. Optum provided SMA with a platform to automate vaccine scheduling and reminders for both shots at once.

They launched the tool in two weeks, granting 8,500+ consumers access to the COVID-19 shot in under 30 days.

Download this case study to learn:

  • How Optum launched online scheduling for a mass vaccination site in under 2 weeks
  • How text reminders helped patients return for their second shot
  • Key results from SMA’s COVID-19 vaccination program

Related healthcare insights

View all
Viewpoints on the 2027 CMS Advance Notice

Report

Viewpoints on the 2027 CMS Advance Notice

The proposed changes contain a mix of both opportunities and challenges. Read the report to learn how these changes could impact your organization.

Beyond OBBBA: 3 Strategic Capabilities for Every Health System

Article

Beyond OBBBA: 3 strategic capabilities every health system needs

How healthcare leaders should adapt their priorities in the era of OBBBA to achieve sustainable transformation.

Exploring the Evolving Landscape of Autonomous Coding [Video]

Video

Exploring the evolving landscape of autonomous coding

This panel will address autonomous coding trends, challenges and innovations within the middle revenue cycle.