Automated scheduling for vaccine appointments
Southwest Medical Associates (SMA) needed an online scheduling tool to help vaccinate their community. Optum provided SMA with a platform to automate vaccine scheduling and reminders for both shots at once.
They launched the tool in two weeks, granting 8,500+ consumers access to the COVID-19 shot in under 30 days.
Download this case study to learn:
- How Optum launched online scheduling for a mass vaccination site in under 2 weeks
- How text reminders helped patients return for their second shot
- Key results from SMA’s COVID-19 vaccination program
Related healthcare insights
Article
Learn the 4 core pillars of a strong data collection process — a strategic imperative for improving healthcare outcomes.
Article
Effective patient education fosters adherence to medical treatments and promotes healthy patient behaviors, in turn facilitating successful risk adjustment and value-based care.
White paper
Learn more about how Optum Enterprise Intelligence Suite (EIS) enables best practices for achieving operational excellence.