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Case study

Online scheduling for COVID-19 vaccinations

Southwest Medical Associates offers easy vaccine scheduling.

Automated scheduling for vaccine appointments

Southwest Medical Associates (SMA) needed an online scheduling tool to help vaccinate their community. Optum provided SMA with a platform to automate vaccine scheduling and reminders for both shots at once.

They launched the tool in two weeks, granting 8,500+ consumers access to the COVID-19 shot in under 30 days.

Download this case study to learn:

  • How Optum launched online scheduling for a mass vaccination site in under 2 weeks
  • How text reminders helped patients return for their second shot 
  • Key results from SMA’s COVID-19 vaccination program
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