One-stop access to 2 great provider networks in Florida
We offer local care backed by the full strength of our national resources. Together, we care for more than 180,000 Medicare Advantage members at over 1,000 locations across Florida. Your clients can expect exceptional patient experiences and improved outcomes.
Broker support and tools
Search for providers, learn about client onboarding or access our broker portal.
Easy-to-find local care
Use our one-stop search tool to look for WellMed and Optum providers. Sort by languages spoken, ZIP codes, locations, specialties and more.
Client onboarding
Complete the form to get your client priority appointment scheduled.
Click here to download this step-by-step guide for client onboarding.
Agent/Broker Portal
Click here to access the broker portal. An account is required to log in.
Our directory includes all Optum and WellMed providers, including contracted providers and provider ID numbers for insurances accepted.
Agent guide: What you need to know about working with Optum and WellMed.
Broker Information Center is your go-to resource for comprehensive marketing support and tools to elevate your communication and engagement with existing and potential clients. The BIC allows you to access, download, and print resources to aid you in your marketing efforts.
VIP tour coupons: Connect with us for VIP tour coupons so your clients can check us out.
Have questions? Contact your Marketing partner listed below:
- Vanessa Price, vanessa.price@optum.com
- Amanda Savoie, asavoie@wellmed.net
Broker Helpline is available to assist you Monday through Friday, 8 a.m. to 5 p.m. CT. Call 1-833-511-4761 to:
- Schedule your client’s first appointment.
- Assist with inquiries related to PCP panel status, clinic proximity to the client and more.
- Triage patient issues and connect you to the appropriate team for support.
- Get agent of record documentation.
We can help you show your clients how they can get more out of a Medicare Advantage plan and our value-based care. Learn more about our patient education materials:
Our premier client onboarding site offers easy scheduling for your clients' first visits. All you need to do is enter a few basic details and we'll take care of the rest.
This will put your clients ahead of the rush at the start of the year so they get priority scheduling.
We'll train you on how to use our client onboarding site to make it as simple and convenient as possible.
Related healthcare insights
Article
More and more, benefits leaders see the value of reproductive health — and it’s changing how they approach offerings. Here are 5 things to know.
White paper
A Yale Medicine study shows how in-home health assessments can help Medicare Advantage members get the care they need.
Article
Optum saw the value in a project for a community cohort, Leadership for Racial Equity, and quickly worked to create a national strategy.