New Mexico Provider Networks for Brokers
Find network details, accepted health plans and resources to help your clients become Optum New Mexico patients.
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A broad provider network improving health in New Mexico
Help your clients feel their best with high-quality, affordable care. Our clinicians focus on the person — not just the symptoms — so care recommendations are thoughtfully tailored. And with wraparound services for holistic care, multi-payer flexibility and a community center for building fitness and friendships, we put your client’s health and well-being first.
We offer primary and specialty care at 2 different types of clinics:
Optum Primary Care locations with Optum-employed providers
- 11 locations in the Albuquerque metro area
- 80 providers
Optum Care Network of New Mexico-contracted clinics
- 250+ provider groups
- 500+ primary care providers
- 1,000+ specialists
Meet your New Mexico growth team
Jessica Rieger
Broker Relations Specialist
Optum – NM
jessica_rieger@optum.com
1-505-350-7466, TTY 711
Ana Moreno
Broker Relations Manager
Optum Primary Care
ana.moreno1@optum.com
1-520-338-0582, TTY 711
Scott W. Morris
Director, MA Growth
Optum – AZ, CO, ID, NM, UT, NV
scott.morris@optum.com
1-801-982-3463, TTY 711
Agent resources
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Guide
New Mexico Agent Guide
Get information and resources you'll need when working with Optum Care Network–New Mexico clients.
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Map
Optum Care Network–New Mexico locations
Explore the reach of the Optum Care Network across the state.
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Optum–New Mexico clinics in the Albuquerque metro area
Find a clinic with Optum-employed providers near you.
Join us for Optum U: An interactive educational experience
Optum University is coming soon and you won’t want to miss it. In this multi-part series, our experts will dive into:
- Market trends and predictions
- Business opportunities and support
- All things Optum, including our networks, agent tools and more
It’s an exclusive opportunity to expand your knowledge and build connections with industry experts. Talk to your local broker support representative to reserve your spot today!
Contact your client’s insurance claims department. The phone number should be on the back of their insurance card.
We offer affordable primary and specialty care at 2 different types of clinics. At both, your clients will get personalized care from a doctor dedicated to helping them get and stay healthy.
Group clinics are owned and operated by Optum. They will have “Optum” in their name. The providers who work at group clinics are employed directly by Optum. They are referred to as “group” or “employed” providers. Patient and agent relationships in group clinics are supported by the growth team. These Optum team members support patient education, retention and growth. They also organize events and foster relationships with agents.
Independent physician association (IPA) clinics are independently owned and operated clinics. The providers who work at IPA clinics are contracted with Optum. As such, they are referred to as “contracted” or “network” providers. Patient support in IPA clinics will be managed by the clinic staff themselves. Agents who need assistance supporting patients at IPA clinics can contact their local growth team member.
A healthier life starts with a highly connected care team. Our goal is to make sure your client can easily get the care they need. At each visit, they'll have quality time with a provider who understands their needs and wants to keep them feeling their best.
Primary care provider
Your client will work with their primary care provider (PCP) to create a plan to help them meet their health goals.
Advanced practice clinicians
Nurse practitioners (NPs and APRNs) and physician assistants (PAs) are part of the care team and give care when needed.
Specialists
Your client's PCP will send them to specialists when they need extra care for a specific health problem.
Our Albuquerque community center offers no-cost fitness classes and social events for clients age 55 and up. They can join educational sessions on Medicare, health topics, computers, cooking and more. We also offer caregiver support and the option to schedule an Annual Wellness Visit — all in a welcoming place to connect.
Learn more about our community center
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Better health outcomes, every day
To help ensure your clients get the care they need, when they need it, we deliver value-based care. This means we define success not by the number of services our members receive but by the quality of their experience and outcomes.
Optum care teams focus on preventive care, study the latest scientific research and take a holistic approach to physical, mental and emotional health. This can result in:
- Lower health care costs
- Fewer ER visits and hospitalizations
- More timely preventive care*
Optum Community Center
The Optum Community Center offers a friendly, welcoming place to meet others, take part in social programs and attend fitness classes for people ages 55+. Members of our New Mexico community center can also complete their Annual Wellness visit, attend a presentation on Medicare, learn about important health topics and much more.
