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Solution suite

Submission Services

We provide end-to-end management of submissions, direct errors and remediation. Insights promote continual improvement to maximize accuracy.

How accurate and complete are your submissions?

Your organization’s data, resources and needs are unique. Optum takes a customized approach to its Submission Services. We combine consultative services and technology to provide you transparency and workflow tools via a self-service portal.

It’s what sets us apart from vendors that take a one-size-fits-all approach. We can work with you and your unique data needs. We will intake, transform and submit your data to the Centers for Medicare and Medicaid Services (CMS), the Department of Health and Human Services (HHS) and State Managed Medicaid for your submission needs.

We can tailor it to meet your needs and match your data. Optum submissions platform offers:

  • A self-service, interactive portal where you can view and track submissions by claim DOS and file — also facilitates client-driven error correction
  • An easy-to-use dashboard provides summary and detail reporting
  • The ability to see data error details such as value assessment of risk-adjustable services with new and unique diagnosis codes

Key benefits

Analytics

We can detect errors prior to submission using pre-filtering logic.

Accuracy

We submit encounter data to CMS with consistent acceptance rate over 99% and over 99% consistent acceptance rate for HHS EDGE server data.

Speed and scale

We submit data to CMS multiple times per day, within same day of receipt and we can accommodate all file sizes, no matter how big or small.

Convenience

Our self-service portal enables you to view and track submissions by claim DOS and file. Clients can drive error correction via the portal.

Support

Consultative client support team to assist with maximizing submission data accuracy, throughput and acceptance

Industry insights

On-demand webinar

Denial prevention: From admission to post-discharge and beyond

Discover how to prevent denials — from pre-claim to appeals and automation — with expert insights across the care continuum.

Video

Meet an Optum senior care nurse practitioner: A day in the life

See how nurse practitioners help identify health changes early, treat residents and strengthen collaboration in senior living communities.

Report

A simpler GLP-1, plus big-market launches

This edition of Notable New Drugs includes another oral GLP-1, the first preventative treatment for COVID-19 and the most effective oral drug for plaque psoriasis.

Optum is your trusted partner when it comes to submissions

Product information and resources