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Optum Quality Management

Improve quality with a comprehensive approach to manage HEDIS®, AMP, PQA, CMS and other federal- and state-based ratings program performance.

Improve health outcomes and help reduce the cost of care

Rising medical costs, affordability pressure, new reimbursement models, increased regulatory requirements and public reporting tend to drive health plans to increase their focus on quality metrics. By enhancing clinical quality performance, health plans can improve health outcomes and help reduce the cost of care. With a focus on healthcare quality management, health plans can position themselves as a preferred choice for both public sector enrollment as well as members and employers during annual coverage decisions.

An industry-leading quality measurement and reporting solution

Customizable reporting

Organize your data with flexible file input formats, custom fields, custom population configuration, multi-tiered business hierarchies and more.

Robust measures catalog

Access a rich catalog of healthcare quality measures that includes HEDIS, AMP, CMS Adult Core Set and Child Core Set, PQA and various other federal and state program measure sets.

Efficient data processing

We are able to process data quickly because we do not run the entire data set on every data load. We have the ability to process only members who have had a change since the last data load.

Key benefits

Optimize quality program scores and performance.

Trusted partner with NCQA

As an NCQA BETA certification member, we test HEDIS and AMP measures before other vendors and release certified measures to clients first.

Processing and scalability

Our cloud platform supports scalable member-level processing, providing faster turnaround of measure outputs.

Personalized quality support

Get support from a team of experts and a Quality Program Manager who serves as your point of contact for testing and auditor questions.

Related healthcare insights

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Quality Innovation: A Member-First Approach to Healthcare Excellence

Article

Quality innovation: A member-first approach

Learn how Optum uses a member-first digital approach, advanced analytics and AI to enhance quality for clients and health plan members.

The Future of Quality Reporting

Article

The future of quality reporting

Learn how AI, interoperability and ECDS are transforming healthcare quality reporting and the solutions that can help you stay ahead.

Digital Integration and the Path to Interoperability

E-book

Digital integration and the path to interoperability

Creating a connected system to improve risk and quality outcomes.

Product information and resources

Get help managing your quality measurement and reporting

Complementary solutions

Quality data collection and review

Utilize a digital-first approach and AI-enabled platform to retrieve quality data from CCDs, FHIR resources, charts and abstracted clinical quality information.

Member Engagement Solutions

Precisely target the right members, understand how to support them and efficiently deliver programs based on the member’s need.

Prospective Solutions

Get tailored pre-visit insights and point-of-care support for better member outcomes.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).