Drive enrollment and better member outcomes
There are several potential barriers to enrollment and engagement, including lack of awareness, burdensome application process, hard to reach population, misconception about the purpose of the program and potential asset reporting.
Optum offers a full portfolio of member engagement solutions that takes a lead with help approach for your members to improve quality of life by identifying and providing access to assistance they may need.
Our solutions leverage advanced data analytics, technology and a deep understanding of member behavior to deliver personalized, effective engagement strategies.
Explore our Member Engagement Solutions
Member activation
Multi-channel outreach that delivers health education and care assistance to help improve outcomes and close gaps in care.
Social Care Assistance
Eligibility and enrollment assistance
Use advanced AI to identify eligible members for Medicare, Medicaid, and LIS, and guide them through the application process.
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See how AI-powered technology and personalized member engagement are helping to identify and enroll more members into Medicaid programs.
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Discover 5 strategies that will help your health plan be prepared to factor risk adjustment data into Star Ratings.