Enhance HEDIS rates with our comprehensive approach
Performing a high-quality review and analysis of medical records is critical to maximizing HEDIS® rates. It takes an expansive retrieval network that leverages multiple collection methods including fax, on-site collection and electronic medical records (EMR) connectivity to optimize collection efforts while minimizing provider abrasion.
Optum provides a comprehensive Medical Record Review solution that includes outreach, medical record retrieval, abstraction, overread and medical record review validation support to help achieve industry-leading accuracy standards.
Scalable medical record retrieval with proven results
Trusted expertise
We have more than 20 years of experience in medical records retrieval, coding and abstraction for HEDIS and Stars. Improve coding accuracy with our clinically trained staff and quality control. Scale to suit your needs with our onshore or offshore offices.
Key benefits
Get accurate, efficient medical record management.
Achieve higher retrieval rates
Get better rates while minimizing provider abrasion.
Get expert support
Our team will work with you throughout the process to substantiate the abstraction and support how the chart was interpreted.
Lower costs
Leverage large-scale operations to help drive down unit cost.
Improve accuracy
Second-level reviews done by a clinician help ensure consistent abstractions.
Get real-time oversight
Access medical records in real-time across different stages to see progress.
Let’s start a conversation
We’re here to help you find out how our solution could benefit your organization. Complete the quick form to the right, and someone will reach out to you soon.
Our experts will:
- Discuss your individual use case and business needs
- Explain our features, benefits, and services
- Show how this solution can help achieve your goals
Related insights
Improve quality with a comprehensive, innovative approach to manage HEDIS® performance.
Gain a competitive edge by connecting your clients with innovative, best-in-class and cost-effective Optum solutions.
Complementary solutions
Retrievals
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).