Enable case management excellence
Optum® Hospital Case Management Managed Service is a data- and technology-driven, shared-risk, managed service partnership. It enables case management (CM) excellence through:
- Centralized processes and operations
- Optimized best practices and workflow
- Integrated CM workflow orchestration technology
Results over the 10-year partnership include:
- Financial performance benefits
- Enhanced staffing support
- Extensive investments in innovation
- Best-in-class CM operations
Key benefits
Optum is one of the only hospital case management services in the market today to offer a holistic delivery model.
High-performing team
We apply best-in-class processes and technology to streamline case management delivery and support continued CM education and advancement.
Enhanced patient experience
Partnering with us will allow you to enable upstream discharge planning, focus on patient care, reduce excess days, and streamline patient progression.
Improved financial performance
You can improve financial results by reducing costs and strengthening revenue integrity and compliance.
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Product information and resources
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Fact sheet
A shared-risk, managed service partnership
Along with optimized case management model delivery, our solution leverages reporting and analytics to monitor efficiency, overall effectiveness, opportunities for improvement and sustainability.