How technology supports staff and empowers patients

Results from nonclinical staff survey

Digital healthcare innovations often focus on improving the patient experience. But what about the dedicated staff members who work tirelessly behind the scenes to make it all happen?

We went straight to the source. We surveyed over 200 nonclinical staff members to uncover the top benefits and hidden challenges of patient engagement technology. Our survey also identified how various solutions — from online scheduling and digital intake to cost estimates and artificial intelligence — are impacting patient access and staff efficiency.

Download this e-book to get the full findings from our report.