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Case study

Enhance patient satisfaction with easier Medicaid enrollment

Discover how one client outsourced Medicaid eligibility and enrollment to drive patient satisfaction and higher reimbursement levels.

Simplified patient eligibility and enrollment

By outsourcing its eligibility and enrollment functions to Optum, one organization has helped more than 15,000 patients qualify for Medicaid. More than $934 million in gross charges have been approved for coverage, at a 96% approval rate.

Read this case study, “Streamline Medicaid Eligibility and Enrollment for Increased Patient Satisfaction,” to learn how our Eligibility and Enrollment Services is helping organizations reduce uncompensated care, increase loyalty and strengthen its brand.

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In this podcast, Optum quality expert Shariff Baseer discusses how forward-thinking organizations are moving from seasonal quality programs to connected, closed-loop approaches that support better outcomes, an approach reflected in emerging solutions such as Optum Value Connect.

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Helping employees get more from their HSAs

The flexibility behind one of today’s most versatile benefits.

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The future of stop-loss underwriting is smarter, faster and more focused

Predictive analytics is transforming stop-loss underwriting by helping teams assess risk faster, prioritize complex cases and make smarter decisions.