Skip to main content

Case study

Enhance patient satisfaction with easier Medicaid enrollment

Discover how one client outsourced Medicaid eligibility and enrollment to drive patient satisfaction and higher reimbursement levels.

Simplified patient eligibility and enrollment

By outsourcing its eligibility and enrollment functions to Optum, one organization has helped more than 15,000 patients qualify for Medicaid. More than $934 million in gross charges have been approved for coverage, at a 96% approval rate.

Read this case study, “Streamline Medicaid Eligibility and Enrollment for Increased Patient Satisfaction,” to learn how our Eligibility and Enrollment Services is helping organizations reduce uncompensated care, increase loyalty and strengthen its brand.

Gain access to this resource

Please complete the form below to get the insights you're looking for.

Related healthcare insights

View all
Viewpoints on the 2027 CMS Advance Notice

Report

Viewpoints on the 2027 CMS Advance Notice

The proposed changes contain a mix of both opportunities and challenges. Read the report to learn how these changes could impact your organization.

Scaling AI Without Sacrificing Safety, Quality or Trust

White paper

Scaling AI without sacrificing safety, quality or trust

Gain access to a discussion where health leaders across the U.S. share how AI can help transform care delivery and financial sustainability.

Navigating the Next Era of Medicaid [White Paper]

White paper

Navigating the next era of Medicaid

Major Medicaid policy changes are coming fast. Learn how smarter tools, better data and strong partnerships can reduce risk and support patients.