Simplified patient eligibility and enrollment
By outsourcing its eligibility and enrollment functions to Optum, one organization has helped more than 15,000 patients qualify for Medicaid. More than $934 million in gross charges have been approved for coverage, at a 96% approval rate.
Read this case study, “Streamline Medicaid Eligibility and Enrollment for Increased Patient Satisfaction,” to learn how our Eligibility and Enrollment Services is helping organizations reduce uncompensated care, increase loyalty and strengthen its brand.
Related healthcare insights
Case study
Learn how a more than 10-year collaboration led to a seamless enrollment experience in 2025 for millions of consumers in Medicaid and QHP plans.
On-demand webinar
Discover what to ask AI vendors and how to build a strategy that supports accelerated decision-making, reduces administrative burden and maintains clinical integrity.
Infographic
Find out what we learned when we asked more than 1,000 people how they feel about the pre-service journey, from provider search to AI use.