Skip to main content

Webinar

Modernize your revenue cycle workforce

New staffing challenges require new approaches.

Increase staff productivity and retention

An industry-wide shortage of revenue cycle staff is driving up labor costs and making it more difficult for hospitals to achieve sustainable financial performance.

Penn Medicine, the nation’s first hospital system, has a prescription for relief that is increasing efficiency and productivity. These strategies allow it to navigate complex issues, from staff burnout and turnover to flexible work arrangements.

Featured speakers

Morgan Haines

About Morgan Haines

Senior Director
Optum Advisory Services
Morgan supports hospitals and health systems with revenue cycle performance and has served more than 150 hospitals and health care facilities.

Tom McCormick

About Tom McCormick

Vice President, Patient Accounts
Penn Medicine
Tom has worked in health care finance for more than 40 years. He currently oversees accounts receivable operations for the entire University of Pennsylvania Health System.

Gain access to this resource

Please complete the form below to get the insights you're looking for.

Related healthcare insights

View all

Report

Optum recognized as RCM market-defining leader

We're proud to be recognized as the Frost Radar™ Revenue Cycle Management Operations 2025 growth and innovation leader.

The New AI Approach to Eliminating Contract-Based Errors

Article

The new AI approach to eliminating contract-based errors

Learn how we're leveraging AI to help minimize payment errors associated with manual contract reviews.  

White paper

Your guide to digital quality measurement in 2026

Explore the digital-first trends shaping quality measurement and help position your organization for success.